Stitch Labs (discontinued) vs. Worklair

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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Worklair substituted for us several other tools and now we have task boards, chats, Gantt chart, etc - all in one place which is super convenient and you don't have to switch between different tabs or windows, feel less overwhelmed and stay more focused. The only thing they don't have, but I heard they're planning it, is the integration with the Calendar and emails. For now I still have to check my calendar and emails separately. If it happens that they integrate it in Worklair so literally everything will be in one place - would be awesome.

• Inventory management.
• Order management.
• Reporting and analytics.

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• Project Management
• Team Planing
• Dashboard
• Gannt Chart
• Workload
• Task Board
• Budget Management
• Invoicing

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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• Since this product is quite new on the market, they are improving it constantly and sometimes small bugs happen. Their ream reacts very fast to the clients feedback.

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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As I mentioned earlier, despite of some small bugs sometimes and given the fact that the platform is relatively new on the market, their team is very responsive and passionate about their product, so they quickly react to feedback and provide improvements to the system.

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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Their team is very responsive.

I have not researched other alternatives as this solved my problems.

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Independently Invited by TrustRadius

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We selected Worklair because of its integrity and because you don't have to use multiple tools simultaneously (e.g. chat and project management separately in different tools).

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Worklair substituted for other multiple tools we used (like Asana, Slack, etc), so it was worth switching to it and it was beneficial for us from day 1.