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StoreForce vs. WorkHub Tasks

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StoreForce

1 Reviews and Ratings

WorkHub Tasks

2 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    StoreForce

    Score10 out of 10
    		N/AStoreForce is the eponymous retail operations software solution from the company headquartered in Toronto, that helps users drive sales, optimize the workforce, execute strategies and support a highly engaged workforce. Beyond providing visibility into store performance, the solution can be used to optimize labor spend, get maximum business out of peak retail hours, execute retail strategies accurately across stores, streamline retail operations, and increase employee retention.N/A

    WorkHub Tasks

    Score9 out of 10
    		N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    StoreForceWorkHub Tasks
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    StoreForceWorkHub Tasks
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    StoreForceWorkHub Tasks
    Incident and problem management
    Comparison of Incident and problem management features of StoreForce and WorkHub Tasks
    Feature
    StoreForce
    -
    Ratings
    WorkHub Tasks
    9.6
    2 Ratings
    16% above category average
    Organize and prioritize service tickets00 Ratings9.42 Ratings
    Expert directory00 Ratings9.42 Ratings
    Subscription-based notifications00 Ratings9.62 Ratings
    ITSM collaboration and documentation00 Ratings10.02 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings9.42 Ratings
    Best Alternatives
    StoreForceWorkHub Tasks
    Small Businesses
    No answers on this topic
    Intercom
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    LiveAgent
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StoreForceWorkHub Tasks
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    StoreForceWorkHub Tasks
    Likelihood to Recommend
    StoreForce Solutions Inc.
    If you are looking to schedule off of traffic instead of sales history, this is the tool for you. The only issue is if you have a location that is low volume, the scheduling tool will recommend 0 staff to work in select segments. This tool is ideal for stores that have 2 or more people during the day.
    Verified User
    Read full review
    WorkHub
    WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
    Saifullah Khalid
    Digital Marketing Executive
    Read full review
    Pros
    StoreForce Solutions Inc.
    • Shift Recommendations
    • Dashboard
    • Customer support
    Verified User
    Read full review
    WorkHub
    • The chat feature allows us to have real-time conversations with customers
    • It helps us to resolve customer issues more quickly.
    • WorkHub Tasks make it possible for the team to raise customer satisfaction
    Noshaid Ali
    Senior Software Engineer
    Read full review
    Cons
    StoreForce Solutions Inc.
    • Let admin access change names of KPI on dashboards
    • More detail reporting that lets you combine reports
    Verified User
    Read full review
    WorkHub
    • After the projects are finished, there should be a mechanism to sort them.
    • Search by username ought to be available.
    • There should be a project-based sorting.
    Saifullah Khalid
    Digital Marketing Executive
    Read full review
    Alternatives Considered
    StoreForce Solutions Inc.
    No answers on this topic
    WorkHub
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Noshaid Ali
    Senior Software Engineer
    Read full review
    Return on Investment
    StoreForce Solutions Inc.
    • Sales increase when schedules align with rec coverage
    • Time off request management helps keep payroll in check
    Verified User
    Read full review
    WorkHub
    • Intelligent query handling due to relative task assignment
    • Smart instead of the hard work enables using resources on other tasks
    • customer retention has gone up significantly
    Saifullah Khalid
    Digital Marketing Executive
    Read full review
    ScreenShots

    WorkHub Tasks Screenshots

    Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.