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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WorkHub Tasks

    Score9 out of 10
    N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    WorkHub Tasks
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    WorkHub Tasks
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    WorkHub Tasks
    Considered Both Products
    WorkHub
    Chose WorkHub Tasks
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Incentivized
    Chose WorkHub Tasks
    Asana is a tool that we have used and is closely related to WorkHub Tasks. It is also a ticket-generated tool for project management but we have only used it for some of our running projects. Asana is well suited for internal communication and project management, but on a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    WorkHub Tasks
    Incident and problem management
    Comparison of Incident and problem management features of WorkHub Tasks
    Feature
    WorkHub Tasks
    9.6
    2 Ratings
    16% above category average
    Organize and prioritize service tickets9.42 Ratings
    Expert directory9.42 Ratings
    Subscription-based notifications9.62 Ratings
    ITSM collaboration and documentation10.02 Ratings
    Ticket creation and submission10.02 Ratings
    Ticket response9.42 Ratings
    Best Alternatives
    WorkHub Tasks
    Small Businesses
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    Enterprises
    Front
    Score9.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    WorkHub Tasks
    Likelihood to Recommend
    9.0
    (2 ratings)
    User Testimonials
    WorkHub Tasks
    Likelihood to Recommend
    WorkHub
    WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
    Read full review
    Pros
    WorkHub
    • The chat feature allows us to have real-time conversations with customers
    • It helps us to resolve customer issues more quickly.
    • WorkHub Tasks make it possible for the team to raise customer satisfaction
    Read full review
    Cons
    WorkHub
    • After the projects are finished, there should be a mechanism to sort them.
    • Search by username ought to be available.
    • There should be a project-based sorting.
    Read full review
    Alternatives Considered
    WorkHub
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Read full review
    Return on Investment
    WorkHub
    • Intelligent query handling due to relative task assignment
    • Smart instead of the hard work enables using resources on other tasks
    • customer retention has gone up significantly
    Read full review
    ScreenShots

    WorkHub Tasks Screenshots

    Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.