Best ticketing system to handle your client queries!
October 24, 2022

Best ticketing system to handle your client queries!

Saifullah Khalid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WorkHub Tasks

In our business, the main purpose of using WorkHub Tasks is to retain clients through excellent customer support. By serving as a link between us and our clients, WorkHub Tasks enables us to keep track of the questions we've received and the ones we've already responded to. Additionally, because the client question is automatically assigned to the appropriate person, we can verify that no client query is left open for an extended period of time.
  • It offers a decent task manager
  • It generates tickets automatically from consumer inquiries
  • It comes with built-in integration with numerous channels.
  • After the projects are finished, there should be a mechanism to sort them.
  • Search by username ought to be available.
  • There should be a project-based sorting.
  • Ticket Prioritization
  • Multiple Channel Integrations
  • Automating Ticketing System
  • Intelligent query handling due to relative task assignment
  • Smart instead of the hard work enables using resources on other tasks
  • customer retention has gone up significantly
Asana is a tool that we have used and is closely related to WorkHub Tasks. It is also a ticket-generated tool for project management but we have only used it for some of our running projects. Asana is well suited for internal communication and project management, but on a larger scale, WorkHub Tasks is good and my preference.

Do you think WorkHub Tasks delivers good value for the price?


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WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.

WorkHub Tasks Feature Ratings

Organize and prioritize service tickets
Expert directory
Subscription-based notifications
ITSM collaboration and documentation
Ticket creation and submission
Ticket response