TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Stripe Billing

    Score8.9 out of 10
    N/AStripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.

    $620

    per month 1 year contract

    Pricing
    Stripe Billing
    Editions & Modules
    Pay As You Go
    0.7%
    of Billing Volume
    Pay Monthly
    $620
    per month 1 year contract
    Custom Pricing
    Contact Sales
    Offerings
    Pricing Offerings
    Stripe Billing
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Stripe Billing
    Considered Both Products
    Stripe
    Chose Stripe Billing
    Stripe is not like Square since we use it mostly for recurring charges for our clients. Square is good if contractors send us an electronic invoice and our partners sometimes use Square as a POS system, since there is a device that can connect to your phone to swipe a card. If …
    Incentivized
    Chose Stripe Billing
    Our previous product was Cloudnet360, which provides an integrated shopping cart and CRM. With Cloudnet, our customers had to leave our site and go to an outside checkout page in order to purchase. In addition, Stripe provides a robust API which allows us to automate more of …
    Incentivized
    Chose Stripe Billing
    Stripe is much more intuitive for new small businesses like ours. It makes it easy to set-up, manage, and grow your business. It's also very easy to add new products and services that you want to sell on your website. Stripe also has plug-ins with other softwares, such as Xero, …
    Incentivized
    Chose Stripe Billing
    Our firm switched to Stripe because it came highly recommended by our developer. Apparently Stripe APIs are easily integrated into websites to provide all sorts of billing technology. And we are fond of their ability to attempt to collect payments from individual subscribers …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Stripe Billing
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Stripe Billing
    Likelihood to Recommend
    9.0
    (8 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    Stripe Billing
    Likelihood to Recommend
    Stripe
    If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.
    Incentivized
    Read full review
    Pros
    Stripe
    • Stripe attempts to bill clients multiple times, so if the initial attempt to collect payment fails, they keep trying. Often payment is collected on the 2nd or 3rd try. This ability to re-try billing attempts with the same user on a monthly basis increases the overall amount we collect in payments.
    • It is easy to search for customers using Stripe- type in the first few letters of the subscriber's name and they immediately appear. It's a simple feature, but very useful when fielding customer service calls.
    • Stripe does make it easy to create new coupon codes or issue partial or total refunds.
    Read full review
    Cons
    Stripe
    • Dashboard gives too much info for dept. use, may vary for others.
    • Be able to export multiple invoices as a PDF at once.
    • Getting to the invoices can be tricky if you have to click on multiple links.
    Incentivized
    Read full review
    Support Rating
    Stripe
    I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.
    Incentivized
    Read full review
    Alternatives Considered
    Stripe
    Our previous product was Cloudnet360, which provides an integrated shopping cart and CRM. With Cloudnet, our customers had to leave our site and go to an outside checkout page in order to purchase. In addition, Stripe provides a robust API which allows us to automate more of the work of maintaining a subscription service.
    Incentivized
    Read full review
    Return on Investment
    Stripe
    • By managing our e-commerce, Stripe makes it easy to have a subscription business, so it automates the whole thing.
    • ROI would be much higher with better analytics -- having to create reports and segment customers manually is a pain and definitely eats into the ROI of the product
    • I would also like to see more AI applied to the reporting and data for better insights
    Incentivized
    Read full review
    ScreenShots