Stripe for SaaS is a no brainier
June 14, 2018
Stripe for SaaS is a no brainier
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Stripe
We use Stripe to handle all of our e-commerce. We are a SaaS startup and most of our revenue is subscription based. We also use it for promos/discounts and keeping track of customers on a revenue basis. We have integrated it with a referral platform to manage commissions as well. Stripe solves our payment processing issues and can throw off some good data for making decisions.
Pros
- Handles multiple payment types including ACH seamlessly. They also added one-time invoicing as well which has been helpful for one-off charges
- Great API integrations with pandaDoc, FirstPromoter, Slack and other platforms
- Multiple pricing levels and programs enable us to be flexible in what we are offering to our customers and modify based on needs of the market.
Cons
- It's pretty code-intensive to set up. You have to be a developer to get it on your site -- I feel like it should be more turnkey.
- Better reporting and analytics -- why should i have to subscribe to yet another sass platform like Baremetrics to get better metrics -- feel like these should be onboard at Stripe. If a competitor came along with better metrics, we would switch.
Overall Satisfaction Continued
- By managing our e-commerce, Stripe makes it easy to have a subscription business, so it automates the whole thing.
- ROI would be much higher with better analytics -- having to create reports and segment customers manually is a pain and definitely eats into the ROI of the product
- I would also like to see more AI applied to the reporting and data for better insights
Comments
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