TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Xoxoday

    Score6.2 out of 10
    N/AXoxoday is a rewards, incentives, benefits & payouts infrastructure that helps businesses to simplify their rewards program while making the gratification experience delightful for end-users.N/A
    Pricing
    SurveySparrowXoxoday
    Editions & Modules
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    No answers on this topic
    Offerings
    Pricing Offerings
    SurveySparrowXoxoday
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    SurveySparrowXoxoday
    Considered Both Products
    SurveySparrow
    No answer on this topic
    Xoxoday
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    User Ratings
    SurveySparrowXoxoday
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.3
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SurveySparrowXoxoday
    Likelihood to Recommend
    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
    Read full review
    Xoxoday
    Based on my experience Xoxoday Plum is suited for any organization out there which needs gifts cards sending platform. They have free and pro plans which make it a great platform for both small and large businesses according to their requirements. They have many features which make them a great platform for all businesses.
    Incentivized
    Read full review
    Pros
    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Xoxoday
    • Easy to use platform
    • Multiple brands
    • Multiple categories
    • Seamless experience
    • Liberty to spend the allocated points/money on more than one product/service/brand/category.
    Incentivized
    Read full review
    Cons
    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Xoxoday
    • Availability of Single Sign On.
    • Easy profile viewing. Whenever a colleague was mentioned in the town hall, I have to hover over their names and wait for the "view profile" button to appear, instead of just clicking on their tagged names.
    • Improve searching for colleagues' profiles. Whenever I checked on my colleagues via the search button, it will be their mentioned post, and not their profile is shown.
    Incentivized
    Read full review
    Usability
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Xoxoday
    No answers on this topic
    Support Rating
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Xoxoday
    No answers on this topic
    Alternatives Considered
    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Xoxoday
    A points redemption catalog like gift cards, experiences, perks, financial products, etc. For employee engagement, pulse surveys, internal communication, social intranet, employee recognition, and more.• Gifting, Survey Incentives, Earn and burn programs, Consumer Promotions, Referral bonuses, loyalty campaigns, and more.
    Incentivized
    Read full review
    Return on Investment
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
    Read full review
    Xoxoday
    • ROI has been good with motivated team members.
    • It adds as a special lever to save cost of sale.
    • Business objective has received a boost.
    Incentivized
    Read full review
    ScreenShots

    Xoxoday Screenshots

    Screenshot of The interface to send reward points.Screenshot of The Xoxoday Plum Perks Marketplace.Screenshot of Some of the available integrations with tools and tech stack.Screenshot of Reward codes.Screenshot of Reward links.Screenshot of An example of the reports and insights available for analysis.