Item: SurveySparrow
Rating: 10
Author: Vitali Kosyrau

Use Cases and Deployment Scope

SurverySparrow is a very cool service. We use to conduct surveys, get feedback and measure NPS metrics. Easy set-up is available with the visual editor, and set-up and prepare a new question in 5 minutes. It has a built-in email list of our customers. Integration with Zapier and Webhooks is great. It offers cool and visual reports for analyzing responses. We love that we can customize the style and font to match our company style.

Pros and Cons

Measurement NPS.
Getting feedback from customers.
We also use for lead generation.

Add custom CSS for Premium plan.

Return on Investment

Very simple and intuitive interface.
Easy to set-up and use - pays off quickly.

Alternatives Considered

Typeform and SurveyMonkey

SurverySparrow is cheaper with better options, and includes built-in email sharing and recurring surveys.

Other Software Used

Zapier, Moosend, Serpstat

Likelihood to Recommend

SurverySparrow is great for conducting polls, surveys, and lead generation - it offers many integrations.
It is not very suitable as a chatbot due to the few available settings.

Great research tool

Overall Satisfaction with SurveySparrow