Great research tool
Vitali Kosyrau | TrustRadius Reviewer
November 29, 2019

Great research tool

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveySparrow

SurverySparrow is a very cool service. We use to conduct surveys, get feedback and measure NPS metrics. Easy set-up is available with the visual editor, and set-up and prepare a new question in 5 minutes. It has a built-in email list of our customers. Integration with Zapier and Webhooks is great. It offers cool and visual reports for analyzing responses. We love that we can customize the style and font to match our company style.
  • Measurement NPS.
  • Getting feedback from customers.
  • We also use for lead generation.
  • Add custom CSS for Premium plan.
  • Very simple and intuitive interface.
  • Easy to set-up and use - pays off quickly.
SurverySparrow is cheaper with better options, and includes built-in email sharing and recurring surveys.
  • Employee Surveys
  • Customer Surveys
  • Research Studies
SurverySparrow is great for conducting polls, surveys, and lead generation - it offers many integrations.
It is not very suitable as a chatbot due to the few available settings.

SurveySparrow Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
8
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
9
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10
Compliance
10