Know Your Business Know Your Clients
January 24, 2022

Know Your Business Know Your Clients

rohit bagdi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveySparrow

We used SurveySparrow to know the pulse of our business (whether our clients were happy or not with our services.) We created customized surveys catered to different services mainly banking and IT-related surveys which we provided, SurveySparrow allowed us to use multiple-choice questions along with open-ended questions, and help us stay ahead in the competition.
  • Creates customized questions
  • Multiple options for answering survey
  • You can add your company's logo so that the survey seems more authentic
  • I found it working perfectly well
  • The clients felt like they have been heard.
  • We got a clear objective on what we have to work on and what we were good at.

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User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
The support team is just a call away and also provides email support.
Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.

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