Sycurio.Voice - PCI Compliant Phone Payments vs. Visa Acceptance Solutions (CyberSource)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sycurio.Voice - PCI Compliant Phone Payments
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Sycurio (formerly Semafone) helps organisations transform and simplify how they manage payment security, regulatory compliance and consumer data protection. The solutions and services enable enterprises to safeguard every customer interaction, in every channel - optimising and securing their customer experiences to build trust and lasting loyalty.N/A
Visa Acceptance Solutions (CyberSource)
Score 10.0 out of 10
N/A
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
Pricing
Sycurio.Voice - PCI Compliant Phone PaymentsVisa Acceptance Solutions (CyberSource)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Sycurio.Voice - PCI Compliant Phone PaymentsVisa Acceptance Solutions (CyberSource)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing is dependent on agent seats, transaction volumes and contract term. Please contact Sycurio or your contact center platform partner for more information.
More Pricing Information
Community Pulse
Sycurio.Voice - PCI Compliant Phone PaymentsVisa Acceptance Solutions (CyberSource)
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User Ratings
Sycurio.Voice - PCI Compliant Phone PaymentsVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
-
(0 ratings)
6.5
(8 ratings)
User Testimonials
Sycurio.Voice - PCI Compliant Phone PaymentsVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
Sycurio
No answers on this topic
Visa
For basic users it is probably a good fit. For connecting it's API's are straightforward and most would find it an easy connection to be made. The site overall is just not designed well. When you try to look at transactions a portion of the information is cut of without a scroll bar being added to slide to the fields you would like to see. If you need to see the data on the screen you need to make some adjustments.
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Pros
Sycurio
No answers on this topic
Visa
  • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
  • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
  • They also connect to PayPal making it easy to add them to any website as a payment method.
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Cons
Sycurio
No answers on this topic
Visa
  • fees- competitive, but budget for them
  • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
  • implementation- significant time and expertise required to get everything up and running smoothly
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Alternatives Considered
Sycurio
No answers on this topic
Visa
Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
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Return on Investment
Sycurio
No answers on this topic
Visa
  • It has streamlined credit card processing for the whole organization
  • Provides all the info we need to locate specific transactions and address issues accordingly
Read full review
ScreenShots

Sycurio.Voice - PCI Compliant Phone Payments Screenshots

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