38 Ratings
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Score 7.8 out of 100
61 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Symantec DLP

Works well for our very limited use cases with over 50K endpoints. Has the proper information and UI required for investigating violations and resolving the cases. Our dictionary of terms to look for in content changes often, but isn't really that big. The system handles us changing the list quite often, but I can't speak to how well the system would work with a very large list - you will want to POC that use case before a purchase.
Anonymous | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
9.0
Anti-Exploit Technology
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
9.8
Endpoint Detection and Response (EDR)
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
9.9
Centralized Management
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
8.2
Hybrid Deployment Support
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
8.2
Infection Remediation
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
9.8
Vulnerability Management
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
7.4
Malware Detection
Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
9.9

Pros

Symantec DLP

  • Scalable -- Goes from small business to very large enterprises
  • Up to date -- Symantec has invested a lot of money and resources in keeping the product up to date and ahead of the curve
  • The best -- Leader of the Gartner Magic Quadrant
Jonathan Jesse | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
Ratulsnigdha Saha | TrustRadius Reviewer

Cons

Symantec DLP

  • Sometimes flags files that are not part of the scope.
  • It scares users when items are flagged.
Anonymous | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

  • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
Shannon Johnson | TrustRadius Reviewer

Likelihood to Renew

Symantec DLP

No score
No answers yet
No answers on this topic

Trend Micro Apex One (formerly OfficeScan)

Trend Micro Apex One (formerly OfficeScan) 8.0
Based on 4 answers
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
Aaron Myers | TrustRadius Reviewer

Support Rating

Symantec DLP

Symantec DLP 7.0
Based on 2 answers
Symantec DLP works good for our very simple and low complexity use cases and I would highly recommend it for them. However, I can't speak to highly complex or advanced use cases that might arise in certain industries like finance. I would recommend that if you are seeking an Enterprise DLP solution that you absolutely must explore this product as one of the leaders in the space - not doing so would be negligent in my opinion.
Anonymous | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

Trend Micro Apex One (formerly OfficeScan) 8.0
Based on 1 answer
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec DLP

Symantec DLP is the best. Put it in a head to head competition and it will win. However it can be a bit more expensive than other products so don't compare on price, compare on quality of product.
Jonathan Jesse | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

I have evaluated several endpoint security products over the years, but Trend Micro consistently lands in the Gartner's magic quadrant of best companies in this space, reviews well, and, most tellingly, I have had great success with their products. Every iteration brings improvements in ease of use and advancements in protection
Nathan Roberts | TrustRadius Reviewer

Return on Investment

Symantec DLP

  • Employees are now aware that keeping our data private is a must.
  • Employees know their information is safe.
Anonymous | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

  • Increased employee efficiency is definitely one of the main reasons for using this product. A lot of valuable business hours can be saved by having this product as we all know that fixing virus issues involves more than technical expertise and takes a lot of time.
  • If the employee efficiency improves then any employee facing the customer will have a much better impact and will automatically improve customer service. Having a computer in good condition is going to have a better customer service and it will also help to meet deadlines.
  • The only negative impact I would say that it does affect other VPN agents (which is mandatory for certain client applications or accessing the client network) once the Trend Micro agent gets a version upgrade. On the other hand if the agents are not upgraded from time to time it may affect Trend Micro agents' functionality.
Ratulsnigdha Saha | TrustRadius Reviewer

Pricing Details

Symantec DLP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Apex One (formerly OfficeScan)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec DLP
7.0
Trend Micro Apex One (formerly OfficeScan)
9.6

Likelihood to Renew

Symantec DLP
Trend Micro Apex One (formerly OfficeScan)
8.0

Support Rating

Symantec DLP
7.0
Trend Micro Apex One (formerly OfficeScan)
8.0

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