What users are saying about
3 Ratings
18 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Symantec IGA

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Shiv Shivakumar | TrustRadius Reviewer

Symantec VIP

Symantec VIP is well suited for enterprise institutions, like our own, managing a wide range of devices and wanting to provide their users with an extra layer of security. Being able to have 2-factor authentication with a unique pin was key for us and this would be well suited for any organization that holds sensitive information like, in our case, student records. They have great support and getting issues resolved does not take much time, a quick call to support usually straightens issues out.
Anonymous | TrustRadius Reviewer

Pros

Symantec IGA

  • It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Shiv Shivakumar | TrustRadius Reviewer

Symantec VIP

  • VIP access manager is great at setting up multiple tokens for the same user.
  • VIP access manager is great at managing multiple users simultaneously.
  • VIP access manager can be accessed from the web, the browser-based interface makes it easy to connect.
David Reese | TrustRadius Reviewer

Cons

Symantec IGA

  • Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
  • The slightly complicated GUI makes drill down difficult for a new user.
Shiv Shivakumar | TrustRadius Reviewer

Symantec VIP

  • Reliability on the app. Most users dislike having the authentication app on their cell phone because if they don't have their cellular device on-hand then they're unable to authenticate.
  • Perhaps a bio-metric enhancement in the near future would take this application to the next level.
Anonymous | TrustRadius Reviewer

Support Rating

Symantec IGA

No score
No answers yet
No answers on this topic

Symantec VIP

Symantec VIP 9.0
Based on 2 answers
Great vendor support, along with a great product solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec IGA

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Shiv Shivakumar | TrustRadius Reviewer

Symantec VIP

Symantec VIP is too easy to use for our company. IT sets it up for us and we simply have to request for them to add new devices each time. It is an app and the numbers refresh fairly quickly. Overall, it is a painless integration and simple enough that all the employees can use it without a problem.
Anonymous | TrustRadius Reviewer

Return on Investment

Symantec IGA

  • For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
Shiv Shivakumar | TrustRadius Reviewer

Symantec VIP

  • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
  • It allowed us to improve on our existing PHI and PII security measures.
  • Allowing secure access from remote locations, especially smart phones, was a huge plus.
Anonymous | TrustRadius Reviewer

Pricing Details

Symantec IGA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec VIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison