Beamery vs. SFX CRM

Well suited for organizations that are tracked and managing large amounts of candidates across open roles. They have really improved the overall product and it has a lot fewer technical issues, so big or small companies could find it useful.

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I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it

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• Beamery is a solid ATS system that simplifies the outreach process.
• It allows the user to customize a ton of their stages and workflows, to make it highly specific to the company/user's needs.

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• Ability to track candidates engagements with requisitions
• Personalized email campaigns
• Ability to post requisitions in different job sites
• Easy to integrate other systems with SmashFly
• Talent Network Forms

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• The Chrome Extension could really use some work: very buggy and it's pretty common for candidates that are already in our system to not show up as such in the Extension.
• The internal searching features are limited: we have a massive database that is really hard to access.

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• Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.

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You can sometimes get bounced around from person to person. Tickets can take some time to get looked over by Engineering.

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I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

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It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

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Independently Invited by TrustRadius

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• Overall positive, despite the issues, the reason we are still on it is because it does what it is built for well.

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• From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
• Some recruiters are reluctant to use smashfly because they think they're doing double effort.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info