Overall Satisfaction with Smashfly
Smashfly is something we use across the organization, supporting many of our clients. Recruiters primarily use it for candidate engagement marketing with prospective candidates and applicants that they source from LinkedIn, career sites, Monster, Indeed, CareerBuilder, and other resume databases. Many recruiters along with myself have found success in using Smashfly to engage talent and keep in contact throughout the various stages of the hiring process.
- Candidate Engagement - with a click of a button, recruiters can send out recruitment marketing emails to many passive candidates, which has shown an increase in our response rate.
- Organization - Smashfly does a great job of visualizing the step-by-step process a candidate goes through during interviewing. It is great at keeping track and holding notes for specific applicants.
- Reporting - Smashfly gives managers an in-depth look at who's getting the must bang out of their buck. They can see who's getting responses and who's not, and from there, managers can adjust accordingly.
- Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
- From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
- Some recruiters are reluctant to use smashfly because they think they're doing double effort.
I think Smashfly is more suited for high-volume requisitions where you want to contact tons of candidates at a given time. Being able to devote more time to finding profiles of qualified talent instead of reaching out individually is great. However, if a position is more niche or not as broad, I believe recruiters would have more luck personalizing each attempted contact with candidates, which could easily be done without the use of Smashfly's platform.