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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A

    Troop Messenger

    Score9.8 out of 10
    N/AInstant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
    Pricing
    ZimbraTroop Messenger
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ZimbraTroop Messenger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ZimbraTroop Messenger
    Considered Both Products
    Synacor
    No answer on this topic
    Tvisha Systems Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    ZimbraTroop Messenger
    Project Management
    Comparison of Project Management features of Zimbra by Synacor and Troop Messenger
    Feature
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Troop Messenger
    9.8
    17 Ratings
    24% above category average
    Task Management9.86 Ratings00 Ratings
    Gantt Charts8.13 Ratings00 Ratings
    Scheduling9.85 Ratings00 Ratings
    Workflow Automation7.23 Ratings00 Ratings
    Mobile Access9.76 Ratings9.917 Ratings
    Search9.86 Ratings9.717 Ratings
    Visual planning tools8.53 Ratings00 Ratings
    Communication
    Comparison of Communication features of Zimbra by Synacor and Troop Messenger
    Feature
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Troop Messenger
    9.8
    17 Ratings
    20% above category average
    Chat7.07 Ratings10.017 Ratings
    Notifications5.18 Ratings9.917 Ratings
    Discussions2.07 Ratings9.617 Ratings
    Surveys7.72 Ratings00 Ratings
    Internal knowledgebase7.73 Ratings9.615 Ratings
    Integrates with GoToMeeting7.63 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook7.53 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Zimbra by Synacor and Troop Messenger
    Feature
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Troop Messenger
    9.7
    17 Ratings
    19% above category average
    Versioning5.19 Ratings00 Ratings
    Video files1.29 Ratings9.617 Ratings
    Audio files1.29 Ratings9.817 Ratings
    Document collaboration5.19 Ratings00 Ratings
    Access control8.75 Ratings9.816 Ratings
    Advanced security features9.76 Ratings9.816 Ratings
    Integrates with Google Drive6.62 Ratings00 Ratings
    Device sync6.64 Ratings00 Ratings
    Best Alternatives
    ZimbraTroop Messenger
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    SAP Ruum
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ZimbraTroop Messenger
    Likelihood to Recommend
    8.0
    (10 ratings)
    9.8
    (17 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ZimbraTroop Messenger
    Likelihood to Recommend
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
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    Tvisha Systems Pvt Ltd
    Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
    Read full review
    Pros
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Tvisha Systems Pvt Ltd
    • Sending a single message to multiple users and multiple groups at once.
    • Any participant of the group call can add more participants to the ongoing group call.
    • Search filters help you find groups, text files, images, videos, and more in just one go.
    • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
    Incentivized
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    Cons
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Tvisha Systems Pvt Ltd
    • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
    Read full review
    Usability
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Tvisha Systems Pvt Ltd
    No answers on this topic
    Implementation Rating
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Tvisha Systems Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Tvisha Systems Pvt Ltd
    The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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    Return on Investment
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    Tvisha Systems Pvt Ltd
    • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
    Read full review
    ScreenShots

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Troop Messenger Screenshots

    Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Product screenshotProduct screenshotProduct screenshotProduct screenshot