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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A

    WPS Office

    Score9 out of 10
    N/AKingsoft, headquartered in Beijing with offices in Palo Alto, offers the WPS Office suite, a productivity suite available in a Free edition, and Education edition, a Professional edition, and a Business edition, touting a word processor, spreadsheet app with tables and formulas, and presentation app, as well as total compatibility with Microsoft Office products.N/A
    Pricing
    ZimbraWPS Office
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ZimbraWPS Office
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ZimbraWPS Office
    Considered Both Products
    Synacor
    No answer on this topic
    Kingsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ZimbraWPS Office
    Project Management
    Comparison of Project Management features of Zimbra by Synacor and WPS Office
    Feature
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    WPS Office
    -
    Ratings
    Task Management9.86 Ratings00 Ratings
    Gantt Charts8.13 Ratings00 Ratings
    Scheduling9.85 Ratings00 Ratings
    Workflow Automation7.23 Ratings00 Ratings
    Mobile Access9.76 Ratings00 Ratings
    Search9.86 Ratings00 Ratings
    Visual planning tools8.53 Ratings00 Ratings
    Communication
    Comparison of Communication features of Zimbra by Synacor and WPS Office
    Feature
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    WPS Office
    -
    Ratings
    Chat7.07 Ratings00 Ratings
    Notifications5.18 Ratings00 Ratings
    Discussions2.07 Ratings00 Ratings
    Surveys7.72 Ratings00 Ratings
    Internal knowledgebase7.73 Ratings00 Ratings
    Integrates with GoToMeeting7.63 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook7.53 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Zimbra by Synacor and WPS Office
    Feature
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    WPS Office
    -
    Ratings
    Versioning5.19 Ratings00 Ratings
    Video files1.29 Ratings00 Ratings
    Audio files1.29 Ratings00 Ratings
    Document collaboration5.19 Ratings00 Ratings
    Access control8.75 Ratings00 Ratings
    Advanced security features9.76 Ratings00 Ratings
    Integrates with Google Drive6.62 Ratings00 Ratings
    Device sync6.64 Ratings00 Ratings
    Best Alternatives
    ZimbraWPS Office
    Small Businesses
    Flock
    Score9.5 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ZimbraWPS Office
    Likelihood to Recommend
    8.0
    (10 ratings)
    9.4
    (6 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (3 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ZimbraWPS Office
    Likelihood to Recommend
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
    Read full review
    Kingsoft
    The WPS Office is an extraordinary program [that has practically] everything; apparatuses [are] expected to work, compute, and present. There are many devices and it [leaves] nothing [to be desired]. I would have zero excuses not to introduce this total program bundle; undoubtedly, I suggest this program
    Read full review
    Pros
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Kingsoft
    • Its user interface is very easy to operate.
    • This is one of the best apps for PDF viewing. PDF viewing is very seamless in this app.
    • It has multi-platform availability. It is available on Windows, Mac, Android and iOS.
    • It provides many pre-loaded templates for presentation slides.
    • It provides documents sharing facilities also.
    Incentivized
    Read full review
    Cons
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Kingsoft
    • I want to be able to sort a column from a-z and have it shift everything and not just the current column (maybe I haven't' figured this out yet).
    Incentivized
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    Usability
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Kingsoft
    I have never had much difficulty and use different software, but WPS Office has a very friendly and simplified interface. Those who are already familiar with programs of this type certainly have no difficulty in learning to use it. Best of all, the main tools of the programs provided by the WPS Office are easily accessible.
    Read full review
    Support Rating
    Synacor
    No answers on this topic
    Kingsoft
    I would not have anything to do with the support side as my IT department would handle all of that.
    Incentivized
    Read full review
    Implementation Rating
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Kingsoft
    No answers on this topic
    Alternatives Considered
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Kingsoft
    I like WPS office most because it helps me more than the other software. I can easily access the software and do my work. I can design my documents by using the software. Some features of the software are amazing to compare to others. Amazing tools, design parts of the software helps to use it perfectly for the organizations
    Incentivized
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    Return on Investment
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    Kingsoft
    • No negative whatsoever, I have never regretted using WPS Office.
    • It has only had a positive impact on my career.
    • Some of my more personal data are also stored in WPS Office and I feel safe and comfortable about its reliability.
    Read full review
    ScreenShots

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot