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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DiskStation

    Score8.8 out of 10
    N/ADiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A

    Ubuntu

    Score8.2 out of 10
    N/AUbuntu Linux is a Linux-based operating system for personal computers, tablets and smartphones. There is also a Server version which is used on physical or virtual servers in the data center.N/A
    Pricing
    DiskStationUbuntu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DiskStationUbuntu
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DiskStationUbuntu
    Small Businesses
    No answers on this topic
    CentOS Linux
    Score8.9 out of 10
    Medium-sized Companies
    FreeNAS
    Score5.4 out of 10
    IBM AIX
    Score9.4 out of 10
    Enterprises
    FreeNAS
    Score5.4 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiskStationUbuntu
    Likelihood to Recommend
    9.2
    (30 ratings)
    7.7
    (47 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    6.0
    (2 ratings)
    Usability
    9.1
    (9 ratings)
    9.5
    (2 ratings)
    Support Rating
    9.7
    (7 ratings)
    8.6
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DiskStationUbuntu
    Likelihood to Recommend
    Synology
    The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
    Incentivized
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    Canonical Ltd
    If somebody whishes to be an IT professional, learning the basics of Linux is amust. Ubuntu [Linux] is one of the most beginner-friendly, widely supported, easy-to-use-relative-to-the-fact-that-its-still-linux OS on the market. As somebody who learned the basics of UNIX/LINUX on Ubuntu, it was a very good experience. It is customizable, has a lot of improvements over the years, and live up to be a viable alternative to any modern OS in 2021 as well.
    Incentivized
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    Pros
    Synology
    • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
    • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
    • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
    Incentivized
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    Canonical Ltd
    • PACKAGE MANAGEMENT. You can update everything - OS installed software, you name it with either a few clicks in a GUI or a single command.
    • No bloatware.
    • No need for antivirus software.
    • Certainly the price is right.
    • My 83 year old grandmother has been using it - and because of this I rarely need to provide tech support. But I still visit my grandmother.
    • You can choose from a variety of user interfaces or rock it in the terminal.
    • Generally speaking, Ubuntu is as polished an OS as any you might pay for.
    Incentivized
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    Cons
    Synology
    • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
    • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
    • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
    • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
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    Canonical Ltd
    • The repository system could be a little better, as some of the software needed is not easily available there.
    • Ubuntu sometimes does not play nicely or easily with some modern firmwares.
    • Some people report slow responses with newer versions of Ubuntu, although we have not experienced any.
    Incentivized
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    Likelihood to Renew
    Synology
    As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
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    Canonical Ltd
    While it works, we're finding that SNAP is getting more and more annoying, so we're probably going to migrate to Debian.
    Incentivized
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    Usability
    Synology
    The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
    Incentivized
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    Canonical Ltd
    I gave it 10 out of 10 because it allows me to do the work I need on a server, such as running a website and database, and making developments. In addition, thanks to its easy and useful interface during installation, it can be easily installed. In addition, thanks to its easily accessible documents, when a problem occurs, it can be solved easily and quickly.
    Incentivized
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    Support Rating
    Synology
    Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
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    Canonical Ltd
    We did not use the managed commercial support, but instead relied on community forums and official documentation. Ubuntu is very well documented across both instructional documentation from the developers themselves as well as informal support forums [ServerFault, YCombinator, Reddit]. It's easy enough to find an answer to any question you may have
    Incentivized
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    Implementation Rating
    Synology
    No answers on this topic
    Canonical Ltd
    It was all pretty much automatic for our use cases. It integrates nicely with Laravel Forge, which is our primary use case.
    Incentivized
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    Alternatives Considered
    Synology
    Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
    Incentivized
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    Canonical Ltd
    Windows 10: Expensive, with more security problems, more difficult to keep updated and less variety of free / open source applications. Its use encourages bad information security practices. OpenSuse Linux: A different distribution at source (Suse Linux), use of rpm packages (with fewer repositories and incompatible with Ubuntu Linux dpkg packages), and whose main objective is to be a "testing ground" for its paid version / professional, SUSE enterprise Linux.
    Incentivized
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    Return on Investment
    Synology
    • Minimal investment in the hardware, big return on productivity
    • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
    • Productivity on the road through web access has increased productivity and billable hours for remote employees
    Incentivized
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    Canonical Ltd
    • Systems administration with Ubuntu is easy with little deep knowledge about it. Docs and community publications are great resources for any task you need to perform on any Ubuntu server and the organization can save several salaries of specialized sys admins in favor of more active roles.
    • Having been an Ubuntu user for many years personally, setting up new Ubuntu servers on my organization came with zero cost for me. I just deployed one instance from my hosting/cloud provider and started working right after it was running, no need to ask support or hire new staff for these tasks.
    • Replacing paid options with Ubuntu have also saved thousands of dollars on Windows Server licenses. I've migrated Windows/SQL Server based systems to Ubuntu/MySQL/PostgreSQL several times during my career and saved about USD 5000/year in licenses to many of them.
    Incentivized
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