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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DiskStation

    Score8.8 out of 10
    N/ADiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A

    UpCloud

    Score8.1 out of 10
    N/AUpCloud is a global cloud hosting company offering cloud servers on an hourly billed infrastructure-as-a-service. Their IaaS services include MaxIOPS block storage, their Simple backup service, SDN services, and resource isolation.

    $0.09

    per month per GB

    Pricing
    DiskStationUpCloud
    Editions & Modules
    No answers on this topic
    Private Cloud Storage
    €0.085
    per month per GB
    Block Storage - Standard
    €0.085
    per month
    Block Storage - MaxIOPS
    €0.220
    per month
    SDN Private Networks - Floating IP address
    €3.15
    per month
    Private Cloud Hosts -Standard Nodes
    €2,499
    per month
    Cloud Servers - General Purpose
    Starting from €7
    per month
    GPU Servers
    Starting from €1.111
    per hour
    Cloud Servers - High CPU
    Starting from €130
    per month
    Cloud Servers - Developer
    Starting from €3
    per month
    Cloud Servers - High Memory
    Starting from €40
    per month
    Cloud Servers - Cloud Native
    Starting from €12
    per month
    Relational Databases - 1 Node
    Starting from €30
    per month
    Managed Object Storage
    starting from €5
    per month 250GB
    Offerings
    Pricing Offerings
    DiskStationUpCloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Exact prices depend on memory and CPU demands.
    More Pricing Information
    Community Pulse
    DiskStationUpCloud
    Considered Both Products
    Synology
    No answer on this topic
    UpCloud
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    29 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    DiskStationUpCloud
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Synology DiskStation and UpCloud
    Feature
    Synology DiskStation
    -
    Ratings
    UpCloud
    6.0
    1 Ratings
    32% below category average
    Service-level Agreement (SLA) uptime00 Ratings9.11 Ratings
    Dynamic scaling00 Ratings7.31 Ratings
    Elastic load balancing00 Ratings4.51 Ratings
    Pre-configured templates00 Ratings2.71 Ratings
    Monitoring tools00 Ratings6.41 Ratings
    Pre-defined machine images00 Ratings4.51 Ratings
    Operating system support00 Ratings8.21 Ratings
    Security controls00 Ratings5.51 Ratings
    Automation00 Ratings5.51 Ratings
    Best Alternatives
    DiskStationUpCloud
    Small Businesses
    No answers on this topic
    IBM Cloud Object Storage
    Score9 out of 10
    Medium-sized Companies
    FreeNAS
    Score5.4 out of 10
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Enterprises
    FreeNAS
    Score5.4 out of 10
    SAP on IBM Cloud
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiskStationUpCloud
    Likelihood to Recommend
    9.2
    (30 ratings)
    5.5
    (1 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    DiskStationUpCloud
    Likelihood to Recommend
    Synology
    The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
    Incentivized
    Read full review
    UpCloud
    If you're looking for a cost-effective solution then this is a good choice, be sure to keep on top of your balance! The 100% uptime is also a nice addition, although not unique in a cloud hosting service.
    Incentivized
    Read full review
    Pros
    Synology
    • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
    • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
    • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
    Incentivized
    Read full review
    UpCloud
    • Pricing
    • Ease of use - super easy to manage existing servers and deploy new ones
    • Great customer service
    Incentivized
    Read full review
    Cons
    Synology
    • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
    • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
    • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
    • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
    Incentivized
    Read full review
    UpCloud
    • The billing reports are quite hard to read, could be simplified
    • A control panel function would be useful
    • The re-billing process could be better, not so cut throat if you miss a payment!
    Incentivized
    Read full review
    Likelihood to Renew
    Synology
    As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
    Read full review
    UpCloud
    No answers on this topic
    Usability
    Synology
    The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
    Incentivized
    Read full review
    UpCloud
    No answers on this topic
    Support Rating
    Synology
    Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
    Incentivized
    Read full review
    UpCloud
    No answers on this topic
    Alternatives Considered
    Synology
    Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
    Incentivized
    Read full review
    UpCloud
    We trialed UpCloud to see if it would be better than DigitalOcean but for our needs, it was not. On DigitalOcean once a droplet is created, almost no thought needs to go into maintenance, outages, or other reliability-based issues.
    Incentivized
    Read full review
    Return on Investment
    Synology
    • Minimal investment in the hardware, big return on productivity
    • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
    • Productivity on the road through web access has increased productivity and billable hours for remote employees
    Incentivized
    Read full review
    UpCloud
    • The low cost means you don't really need to worry about pricing
    • To us as a business it was not as useful as DigitalOcean
    Incentivized
    Read full review
    ScreenShots

    UpCloud Screenshots

    Screenshot of UpCloud cloud serversScreenshot of UpCloud backup, with SnapShooterScreenshot of UpCloud server, with RunCloud