Tapcheck vs. Visa Acceptance Solutions (CyberSource)

Tapcheck allows our Care Pros to access their money between paychecks. This makes them happier, and more likely to stay w us. It gives us a chance to track care pro usage of the tool on the back end, to see uptake.

Incentivized

For basic users it is probably a good fit. For connecting it's API's are straightforward and most would find it an easy connection to be made. The site overall is just not designed well. When you try to look at transactions a portion of the information is cut of without a scroll bar being added to slide to the fields you would like to see. If you need to see the data on the screen you need to make some adjustments.

Incentivized

• Access to earned wages.
• Intergration w our payroll system - WellSky/Evolution/PayPlus.
• Back end tracking to see uptake, and usage.

Incentivized

• They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
• The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
• They also connect to PayPal making it easy to add them to any website as a payment method.

Incentivized

• Further integration - so that new Care Pros are automatically pulled into the system. Constant uploads are definitely a pain point in keeping the system up to date - not to mention our Tapcheck rep bugs me about it (which is OK - but who wants to be bugged by a vendor to do another task?)
• Better reporting to the Care Pros - so they can see their usage, and the fees they incurred.

Incentivized

• fees- competitive, but budget for them
• price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
• implementation- significant time and expertise required to get everything up and running smoothly

Incentivized

Tapcheck provides great support, and is easy to use. There are other tools but they're not integrated w our Payroll system.

Incentivized

Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource

Incentivized

• Happier Care Pros
• Easy to implement immediately
• Good tracking tools on the back end.

Incentivized

• It has streamlined credit card processing for the whole organization
• Provides all the info we need to locate specific transactions and address issues accordingly

Incentivized