TeamSnap vs. White Fuse

I have already recommended the app to other coaches in the district. We have also talked about implementing the app for our section and conference. Due to the volatile nature of our sports schedule, the quick and easy communication tool is invaluable. Also, the ability to send to multiple people on the same account is super slick.

Incentivized

For smaller societies where administrators are part time or even volunteer, this platform takes all the manual labour away and enables members to experience a professional and real time subscription service. The website looks professional, organised and well set out. For someone used to coding and formatting their own website, this platform's web pages might be somewhat restrictive, but it is possible to continue with your own website and use White Fuse for the membership portal only

• It makes communicating with other parents and coaches easy
• It makes it easy to know what's coming up on the schedule
• It allows you to mark exactly which events you are able to attend

Incentivized

• Renewal of membership subscriptions
• Broadcast emails to segments of contacts
• Provide an attractive, easy to administer website portal
• Handling financial transactions securely

• It would be nice to see who has viewed the notification message but has yet to respond.
• I would like to have an idea of how many people have viewed a message sent to the team.
• It's hard to know which communication channel is more effective - sending a message or using the chat feature.

Incentivized

• Updating records en masse (to mark as attended) or other groupings would be useful
• Some ability to interact with data for download (filters, column selection) would also be useful

10 overall but the website is 8 because it isn't sometimes possible for me (a non programmer) to create new sections with complex formats. In this case I ask WF to take our content and format it etc for me.

I would have to say that for the most part, the only time we have had to use CS is when we needed to update the board members from year to year. Then we have a new administrator, or "owner" of the platform. We would then need to transfer the email from one person to another. Otherwise, even with billing, there have been no issues. It's flawless and well worth the cost.

Incentivized

Drivn.today is a horrible app/alternative to TeamSnap. Their app is super clumsy and not intuitive whatsoever. TeamSnap's website is nicely organized, and the app is simple and well organized. The app carries almost all the same features as the website, and it is a fully-functional alternative to the website. The alerts and notifications are super helpful.

Incentivized

Before I recommended that we adopt White Fuse I researched many other similar products and also spoke to users of those and of White Fuse. It is a while ago and I am afraid that I no longer have a note of which products I researched.

• It's a great tool for coaches as they know exactly who can make it to each event
• Its a great way for parents to communicate
• It's nice for the players to see who is on their team and view pictures and results

Incentivized

• I have reduced my hours in managing the renewal process and liaising with members struggling to renew and/or login
• The dashboard showing renewal patterns and current membership numbers is always realtime where I used to have to manually count
• The ease of administration of financial transactions through Stripe means no GDPR concerns for us and it never goes wrong!
• Broadcast emails are easy and quick to deploy
• Event management is easy - bookings are handled automatically and producing delegate lists and communicating with them is easy