TestComplete vs. Tricentis Test Automation for ServiceNow (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TestComplete
Score 7.9 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
Tricentis Test Automation for ServiceNow (discontinued)
Score 7.9 out of 10
N/A
Tricentis' solution for testing ServiceNow workflows, Tricentis Test Automation for ServiceNow, is a scoped application within the user's Now Platform, boasting a familiar interface equipped with a centralized dashboard to view test plans, suites, cases, and results.
$1,200
Pricing
TestCompleteTricentis Test Automation for ServiceNow (discontinued)
Editions & Modules
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
No answers on this topic
Offerings
Pricing Offerings
TestCompleteTricentis Test Automation for ServiceNow (discontinued)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Community Pulse
TestCompleteTricentis Test Automation for ServiceNow (discontinued)
Features
TestCompleteTricentis Test Automation for ServiceNow (discontinued)
Automation Testing
Comparison of Automation Testing features of Product A and Product B
TestComplete
-
Ratings
Tricentis Test Automation for ServiceNow (discontinued)
8.2
1 Ratings
3% below category average
Record and Automate00 Ratings7.31 Ratings
Multi-Browser Testing00 Ratings9.11 Ratings
Mobile Testing00 Ratings6.41 Ratings
Test Scheduling00 Ratings9.11 Ratings
Test Management00 Ratings8.21 Ratings
CI/CD Tool Integration00 Ratings6.41 Ratings
Integrated Version Control00 Ratings8.21 Ratings
Parallel Testing00 Ratings9.11 Ratings
Object Recognition00 Ratings8.21 Ratings
Data-Driven Testing00 Ratings9.11 Ratings
Testing Collaboration00 Ratings9.11 Ratings
Real Device Testing00 Ratings7.31 Ratings
Testing Reports & Analytics00 Ratings9.11 Ratings
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TestCompleteTricentis Test Automation for ServiceNow (discontinued)
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BrowserStack
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Score 8.5 out of 10
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ReadyAPI
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Score 6.4 out of 10
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Score 6.4 out of 10
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Score 6.4 out of 10
ignio AIOps
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Score 8.1 out of 10
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User Ratings
TestCompleteTricentis Test Automation for ServiceNow (discontinued)
Likelihood to Recommend
7.0
(88 ratings)
7.3
(1 ratings)
Likelihood to Renew
8.1
(6 ratings)
-
(0 ratings)
Usability
7.8
(7 ratings)
-
(0 ratings)
Support Rating
6.6
(7 ratings)
-
(0 ratings)
Implementation Rating
6.7
(4 ratings)
-
(0 ratings)
User Testimonials
TestCompleteTricentis Test Automation for ServiceNow (discontinued)
Likelihood to Recommend
SmartBear
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
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Discontinued Products
If anyone need an automation and testing tool, Tricentis Test Automation for ServiceNow is one of best application for this demand. It has user friendly interface. Also easy to use and even non technical colleagues can use it. It has support for some applications especially AI integration really exciting. And it can work cloudbased.
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Pros
SmartBear
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
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Discontinued Products
  • Easy to use
  • User friendly interface
  • Can work on cloudbased
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Cons
SmartBear
  • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
  • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
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Discontinued Products
  • It should support more functions
  • Pricing should be less
  • Hard to set up
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Likelihood to Renew
SmartBear
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
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Discontinued Products
No answers on this topic
Usability
SmartBear
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
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Discontinued Products
No answers on this topic
Support Rating
SmartBear
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
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Discontinued Products
No answers on this topic
Implementation Rating
SmartBear
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
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Discontinued Products
No answers on this topic
Alternatives Considered
SmartBear
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
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Discontinued Products
No answers on this topic
Return on Investment
SmartBear
  • Saves hundreds of man-hours with either QA testing or data entry
  • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
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Discontinued Products
  • Pros: Decrease our effort time to testing
  • Pros: Support many platforms on testing
  • Cons: It is really hard to set up
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ScreenShots

Tricentis Test Automation for ServiceNow (discontinued) Screenshots

Screenshot of Tricentis Test Automation for ServiceNow is a scoped application within the Now Platform. It is equipped with a centralized dashboard to view test plans, suites, cases, and results. Reports with pass/fail, screenshots, and result files, to find what is needed in the ServiceNow environment.Screenshot of Tricentis Test Automation for ServiceNow’s test on demand. The developer’s console is used to playback tests in real time and locally on a desktop.Screenshot of The Case Creator generates test cases based off ServiceNow configuration changes. It generates cases for business rules, UI policies, UI actions, and tables. Case Creator can generate test cases for net new functionality, and be used to maintain existing test cases when there are changes to the configuration.Screenshot of The point-and-click Recorder is used to generate test cases from user actions. It’s also Service Portal compatible. The Recorder is used to translate test steps into lay terms.Screenshot of Tricentis Test Automation for ServiceNow includes a log, screenshot, and video capture with every execution. Line errors are defined for easier debugging. If a visual is preferred, a video recording of the execution can be viewed, to watch the behavior of the test execution.