TestComplete Reviews

94 Ratings
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September 26, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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TestComplete is being used in our organization by our QA team to support our custom in-house applications as well as our externally facing web site applications. TestComplete has allowed us to push more reliable code out more quickly giving us the confidence that the development team hasn't broken other areas of our applications. We previously were pushing out changes without knowing that other areas broke since we didn't have the time to manually test everything.
  • The user interface is well designed which does not require us to hire QA testers that also have a coding background. It's not complicated to learn.
  • We have found that the SmartBear community is very supportive and SmartBear responds to our ticket requests.
  • It does a great job of supporting different scripting languages and support for multiple browsers.
  • We would like to see better image comparison flexibilities for editing image comparison masks.
  • Some of our QA testers record their tests but most of the help files are directed at testers who script.
  • We've run into some bugs in the last few weeks and we had to work with technical support from SmartBear. We submitted a ticket.
We previously were manually testing a large application that was becoming business-critical. We found that as we added new functionality and fixed bugs, we were breaking other areas of the application without knowing it because changes were being pushed to production with a full comprehensive test.

Fast forward to using TestComplete and we're now able to push changes to production faster ran with more confidence knowing that TestComplete will notify us if something bad has happened in our application.
We had numerous manual tests that had to be run as part of our ever-growing applications. These tests were boring and repetitive. This was extremely tiring for the QA testers. Some even moved on to other companies. Since implementing TestComplete, the repetitive tasks were removed by TestComplete automation, which allowed the testers to focus more on the complex tasks which engaged them more.
It has greatly increased the velocity of our team. We have been able to push out bug fixes and new features exponentially faster due to the automated testing process via TestComplete. Since we're pushing out more stable code, our business users have restored their confidence in the development team to supply solid code to support complex business-critical applications.
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March 14, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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My organization uses TestComplete to automate testing of our custom software. The software is a windows application, used with a medical device that we are designing. The software and test engineers use this program at my organization. TestComplete automates testing which allows for quicker and more thorough software validation. This helps us to iterate quicker on software releases.
  • TestComplete has an easy UI so you don't need to be a coder to use it.
  • TestComplete has a lot of functionality to integrate with different software types - web based, desktop based, etc.
  • TestComplete can require some pretty manual steps to update test cases.
  • TestComplete has some bugs that I could not resolve.
TestComplete is very well suited for automating software testing for both desktop and web applications.
Yes, TestComplete solved our business problem of a very long and manual software testing process. This process required multiple engineers and was prone to human error. TestComplete automated that testing process which cut down the time, human errors and number of people needed to execute testing.
TestComplete has decreased the required testing time and improved the ability to detect software bugs.
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March 01, 2019
Bernhard Rohrbacher | TrustRadius Reviewer
Score 10 out of 10
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The development team and I noticed we spent a lot of time manually testing everything in our product before it went out the door. Specifically, the sanity test that we conduct before we release a new version.

It was decided that we needed to automate this long and costly procedure. So, I spent some time looking for options and TestComplete seemed like the perfect solution.
  • Keyword test is really easy to use. Anyone can figure it out in a couple of hours.
  • The support they provide is amazing. Their customer service is top notch and they have a lot of resources for beginners to more advanced users.
  • More advanced features are provided and come in handy.
  • TestComplete can easily integrate with your development workflow.
  • Beta testing for major releases would be nice. In other words it would be nice to see what our tests will do/ won't do for every release.
  • A learning feature that is built into the product. Something like what Postman has done recently to their newest version. This would help up newbies as well as more experienced users.
I would recommend this product to anyone looking to automate multiple applications and/or large scale applications.

I feel like this product wouldn't make a lot of sense for very small applications. However, they could provide testing services geared towards start-ups. If TestComplete made a "lite" version I could see is the product being used for start-ups as well as for smaller organizations.
The problem we had was cutting down the time it took to go through the sanity test. It takes more than a business day since our applications are so complex.

TestComplete pretty much cut down the time from hours to minutes. It was pretty astounding how quickly TestComplete went through the tests that we manually did and at the same time report on exactly what it did.
Testing time has decreased tremendously which allows us to focus on newer features of our product. I can't stress enough how much time it has saved us because we were spending way too much time on tests that could easily be automated. Also maintaining these tests is very easy since TestComplete has a lot of organizational features and it easily integrates with your development workflow.

I would also say that collaboration between the testing team and the development has improved. They like that they can use the test teams test cases via TestExecute or through TestComplete whenever they want to test out something they have changed.
Read Bernhard Rohrbacher's full review
March 07, 2019
Kim Mejares | TrustRadius Reviewer
Score 8 out of 10
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TestComplete is used in our test automation process. With continued integration, our automated tests developer, using TestComplete, will perform sanity tests/smoke test that will test the application included in the build every time our developer submits their code changes. It is also used in our day to day/regression testing when we have a scheduled release.
  • UI Testing is very efficient and has a detailed report every time the test completes its run.
  • Automation developer has the option to choose which programming language he is comfortable with, TestComplete offers a lot of options.
  • The recording is very fast and easy to convert into real test.
  • Compared to other tools like Microfocus UFT, TestComplete lacks some areas like loading the script library during run time, in TestComplete you need to have more experience using it to suit your need. Not easy to tweak in short.
Keyword-driven and data-driven test automation frameworks work best for TestComplete. Cross-browser testing is good as well as support for mobile automation.
Yes. We have our sanity test/smoke test running that triggers the developer and product owners that build is not ready for further testing or need to be investigated as early as possible.
TestComplete triggers the developer if their commits in the branch have an issue before merging to the master branch. Testing starts as early as possible.
Read Kim Mejares's full review
March 13, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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I am a lead on the Automation Team. TestComplete is used among my organization for various products. We build upon what TestComplete offers us as our core with our code application-specific frameworks and scripts for sanity, smoke, and regression testing. QA are trained against the TestComplete tool, the FWK and coding to learn how to script, execute, debug, and analyze the results. TestComplete helps greatly to catch defects, DEV changes, design flaws, and performance before releasing to our clients. These issues can only be caught if the scripts are coded in a smart fashion and TestComplete helps with the functionality it provides.
  • The ObjectSpy tool is the best I've seen for an automation tool. Gives a lot of details on an element to know how to handle it for automation purposes.
  • TestComplete is an easy tool to play around with and learn how to use. Fantastic help from documentation and code examples.
  • SmartBear forum provides great support on questions and issues.
  • Great support of Third party packages used by webpages, windows applications, and browsers.
  • Great control in organizing your code and scripts.
  • I rarely come across anything that I cannot do in TestComplete. SmartBear does a great job in keeping up with the latest in the industry as new releases come out.
  • SmartBear maintains a list of suggested functionality or improvements that they discuss and agree to develop and add to TestComplete per clients likes.
  • Any issues I may come across, the SmartBear forum has many users that provide support back to me. These are users as well as SmartBear employees on this forum.
TestComplete covers a wide range of functionality like UI testing, SOAP testing, SoapUI integration (REST/SOAP), Selenium integration, distributed testing, etc. Various scripting languages are also supported. I use JScript as a simple language for users to understand and use. Nothing bad to mention at this point.
Yes, my company needed automation in place for various products and that has been achieved over the time I have been with my company.
My testing does catch and expose developments issues. It does decrease testing time if the QA understand not to run the manual testing that has been automated. We use Team City for Continuous Testing to see what happens from day to day dev changes. Discussions between Dev, QA, and Automation team exists to creating understand feature functionality to test appropriately.
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August 21, 2017
Jessica Strock | TrustRadius Reviewer
Score 9 out of 10
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Our teams use TestComplete to automate regression tests of our web-based products. Currently, the QA teams are the only teams using TestComplete. Having automated test suites helps reduce the test cycle time, by running regression test on standard features and UI elements. Some products are automated before release while others are automated after release.
  • The record and play back works great for our less technical team members. Basic UI validations and some of the happy path functionality can easily be automated.
  • The structure and set up of Project Suites. Easy to organize tests and group into functional tests that can be reused in Test cases.
  • Multiple Types of tests projects can be created. Mobile, Web Page and Web Services. When setting up a new project the wizard guides the user through and allows for the selection of many different options as well as the coding language that is preferred.
  • With some of the applications our company develops it is hard to re-use tests on multiple browsers. There is usually some items that need to be "tweaked" in order for it to run properly on multiple browsers.
  • When adding Environments to the list in Environment Manager the values are not always retained. I try to add a Windows 7 - 64bit with IE 11 and it defaults the values back to Windows 10 or Chrome 50 when I select the alternate values.
  • Our company uses JIRA for defect tracking and TestComplete does not have the option in Issue Tracking to connect to JIRA.
There are a lot of great features that can be used to automate test cases. It is simple enough to use for the less technical testers and has enough features for our engineer testers. Having the flexibility of coding language and the multiple modules for web, desktop and mobile apps is great. The price point is at the top end and is hard to maintain enough licenses for a large team with all the individual modules need for a complete solution.
The challenge was the amount of manual testing that needed to be conducted for regression tests. This was resource heavy on the number of testers and the amount of time it took to complete a full regression on some projects. TestComplete helped to reduce the manual test time. This allowed testers to focus on functional testing and be more thorough on the new features and functionality.
The obvious of decreasing testing time. Having many of the manual tasks automated the testers can kick off the scripts and while that is running start on functional feature tests. Also the ability to have a smoke test kick off after a build is deployed has decreased the QA involvement. Helping to identify issues with the build before QA spends time testing and then has to return to development for build related issues.
Read Jessica Strock's full review
August 11, 2017
Peter Anderson BEng MCSA | TrustRadius Reviewer
Score 9 out of 10
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We use TestComplete to test our in-house developed software. Our products bolt onto AutoCAD so we use TestComplete to interact not only with our software, but with AutoCAD too.

Using TestComplete has really made a difference on the efficiency of the product test cycle. Previously a manual process involving hundreds of repetitive tasks, now, i simply load the test suite within TestComplete, press 'go' and it does the boring tests for me while i can do the more interesting exploratory testing manually.

TestComplete has even helped us isolate bugs in our software that we didn't even know existed, due to the nature of how it interacts with our software.
  • Intuitive - whether writing scripts, or keyword tests, the TestComplete object discovery and mapping engine really helps keep things accessible to the 'driver', for example, i use the object browser to find elements and inspect their members, once mapped, referencing them in scripts and keyword tests is simple.
  • Powerful - day to day, the problems I've had to solve to create tests were aided by TestComplete not hindered. Even if a scripting module is not present by default, it can easily be added/referenced
  • Support network - I've had reason to ask the Smartbear support team for help a few times, and while their answers don't come immediately, they have been absolutely bang on the money with the answers given. In addition to this, the forums answer almost any 'mainstream' question you may have, they are usually my start point if I'm stuck.
  • Repeat ability - the ability to repeat processes as many times as you like is a godsend that keeps tedium and human error to one side.
  • The scripting languages offered while solid, are less than convenient for me. I would love to be able to script tests in C# as i have a room full of C# experts here to assist if required
  • Pressing F5 doesn't run the 'current' test, but the ENTIRE test suite, as my brain is tuned to Microsoft's F5 to 'go' this is a constant user error of mine
Our software has about 1000 symbols that can be inserted into AutoCAD. This job is manual and tedious. Using TestComplete, i have scripted this so that it places each symbol on the page, and moves along like a typewriter. When it hits the edge of the page, it drops a line, when it gets to the bottom of the page, it moves to a new area of modelspace and repeats the process until all symbols are inserted. This is a job that is very important to ensure all of our symbols place successfully AND correctly,

I have also scripted an entire run through our Ribbon menus in most of our products, doing the most basic execution tests - i.e. does the command work in isolation. This is another tedious and long test that is now quick and easy using TestComplete

Yes. Testing was becoming a problem area where there was simply too much to be done properly manually. Since getting TestComplete working, we have found that testing isn't as scary a prospect as BTC! (before TestComplete) From a personal perspective, i now don't have to do 1000's of repetitive clicks to find the developers have rebuilt the software and i need to start all over again - bliss.
TestComplete has brought testing from an ugly 'someone has to do it' (me!) corner, to a more mainstream part of the development cycle. We are working toward nightly builds and continuous testing.
Read Peter Anderson BEng MCSA's full review
August 10, 2017
Clay Watson | TrustRadius Reviewer
Score 10 out of 10
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TestComplete is used across our department. It is primarily used to automate GUI interfaces to our application product suite.
  • The organization of test suites and test projects is very intuitive. This made it easy to learn and fairly easy to manage. We had a conceptual framework for tests that TestComplete seems to support very well.
  • The blog web site for technical support is very responsive and the people supporting it know the product quite well. This has been essential in helping us to apply the product across a wide variety of testing needs.
  • TestComplete allows one to create very robust automated test procedures. When it comes to testing on a very large scale, the test procedures must themselves be bullet proof. There are quite a few tricks to learn to make this happen, but TestComplete allows us to do this.
  • The reporting features are poor to non-existent. We need to develop our own presentation formats for results and do not want to buy an add-on product (such as QA Complete) to do so. We have had to get creative and embed report meta data generating subroutines into our test procedures so that we can capture the data that we need. This is time consuming and inefficient.
  • There are a couple of files that are particularly vulnerable to corruption if you are not very careful with how you manage your source control. The name mapping file and individual project files can be corrupted easily when more than one person is making changes to those files. Merging capabilities with something like the Git version control tool can be tricky. Remember to back things up frequently and carefully!
  • TestComplete does not provide searching for internal relationships without writing special scripts to do so. For example, it would be nice to find out what TestComplete objects are affected by making a change to javascript function. Getting a list of keyword tests and lines affected would be great. Another example is changing the name of an object. In some cases TestComplete propagates the name changes to the affected related objects and in other cases it does not. How does one understand the impact of changing a shared object if these relationships are not readily at one's finger tips??
We use TestComplete almost exclusively for GUI testing. It is capable of testing non-GUI applications as well, but we do not do that with TestComplete. TestComplete is not well-suited for testing the applications running on operating systems other than Windows.

Yes, it absolutely did. We needed a tool that performed automated testing at three levels (direct GUI manipulation, GUI object property/method call manipulation, and sending stimuli and detecting responses for multiple programs running concurrently in a system). We also needed a tool that was flexible with its verification checkpoint methods (image comparisons with masking and tolerance setting capabilities, flexible and robust XML content verification, object property verification, table-driven results lookup, and many other types). Finally, we needed a tool that was affordable.

TestComplete basically hit a home run for us in all of these areas.

The biggest payback will be when we are able to repeat batteries of tests with little or no extra manpower. The procedure development process is tedious and resource intensive, but nearly so much as the resource required to perform tests manually, over and over again.
Read Clay Watson's full review
July 31, 2017
Joseph C. Dormelus | TrustRadius Reviewer
Score 8 out of 10
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We use the tool to automate an ETRMS and other internal applications. We use the tool to primarily automate the test regression suites for these applications.
  • The fact that the tool supports multiple scripting languages is great. It supports JScript, JavaScript, and Python to name just three. This makes it easy for me to recruit test automation engineers to do the work.
  • The distributed execution module is great in the sense that it helps us to cut our Test suite execution time by more than half.
  • The TestExecute module is very useful. It's not costly and is light weight. The Command Line Interface makes it flexible for us to write schedule jobs.
  • The Distributed module needs to provide the ability to connect to any host instead of a Physical 1 to 1 mapping. This would allow the automation architect to provide a pool of servers to be used for test execution.
  • The tool should have Java support since a huge majority of applications use Java. The IDE's support for Java will allow Java developers to leverage the tool more.
  • The tool needs to improve the performance of its JavaScript code. This is currently a huge issue.
The tool is great for performing end to end automation for a client server application. It is less suited for web automation since it is not as flexible as Selenium in terms of libraries available to engineers.
Absolutely. We needed to be able to deploy our application more frequently and we are now able to deploy twice a week as opposed to twice a year.
All of the above is true. We are using TestComplete to support our agile transformation effort and we are extending the useoft the tool with our Bamboo implementation for CI/CD.
Read Joseph C. Dormelus's full review
July 28, 2017
Jonathan Yoquinto | TrustRadius Reviewer
Score 9 out of 10
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Testcomplete is only used by our R&D Team within our SQA Group. We currently have two users of Testcomplete, and one previous user on our development team. We use Testcomplete to automate certain tests that are either very repetitive or difficult for our analysts to test. By combining Testcomplete, Testexecute, and Windows Powershell, we have a set of overnight tests we run during our regression testing and performance tests that are run periodically throughout development. We are currently creating tests for our new mobile app that integrates with our desktop application.
  • A very low entry point, with a very high skill ceiling - It doesn't take a lot to get started in Testcomplete and I feel like I'm always learning a new use or function that I hadn't thought of or knew before.
  • Feedback - The live debugging in script creation is very useful and it's very rare that I have a test fail and Testcomplete does not give me a descriptive enough answer to correct the issue.
  • A large tool set - There are a large number of features that can be used to aid in the automation process. Testcomplete has different wizards and object tools that allow me to tailor the creation process to how I want it to be.
  • Occasional crashes - sometimes a recorded test can cause the application to crash if it is too large for the system it's running on.
  • Missing sort/search functionality in some places - There are some places where you can only search one field when there are multiple being displayed. It makes it difficult to find script files when I'm adding them as a test item.
  • High skill ceiling - while I listed this as a positive, it can sometimes be daunting moving into an area that has a ton of options or variables that you can change with very little description next to the options.
TestComplete is very good at creating automated tests that need to be run many times. TestComplete is very good for creating automated tests for the things users of the software you are testing will do often. It is not good for creating a test that needs to have something changed every time it's run.
Testcomplete was bought to speed up the QA process as the amount of work necessary to test our product increased. It has been a solution to this problem, allowing certain tests to never be hands-on unless it fails or we get a heads up from our engineers that there may be a problem area.
It has greatly reduced the amount of time spent on manual testing our software. It allows more time for the hardware components of our testing and has greatly improved our optics on the performance of our product. We have used Testcomplete to overload our system and time the recovery, leading to performance improvements we may not have thought of otherwise.
Read Jonathan Yoquinto's full review
July 19, 2017
Srdjan Stupar | TrustRadius Reviewer
Score 10 out of 10
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We are using TestComplete in our IT department to automate regression testing for different applications. Currently, only QA (myself) is using TestComplete for automating test cases in windows and web. I use the keyword test approach.
  • Ease of use for non-programmers, ability to record and playback your test cases.
  • Support for mutliple programming languges, so it can be used by users with programming backgrounds, which in turn provides more solid test coverage and troubleshooting.
  • Very convenient feature for executing recorded or written scripts over multiple machines via TestExecute feature. You can schedule and run your tests simultaneously over a number test machines.
  • Data-driven testing is made a lot easier with TestComplete's ability to pull the data from stored Excel files or even from DB queries that can be run in real-time during test executions by accessing.
  • Ability to analyze objects your test cases are working with, with their full sets of properties, and to decide which property of an object to verify.
  • Reusability of recorded test cases; you can call a recorded test case within another test case.
  • Cross-browser testing; you can run your web scripts over multiple browsers and browser versions.
  • I would like to have the ability to export test results in bulk, from the Project Workspace section; currently, you can only export one test case execution at a time in HTML format.
  • From time to time, I've run into an issue with object recognition, where TestComplete was not able to find some of our custom coded controls due to its multiple layer structure (Infragistics combined with WinForms, etc.). Our application uses a lot of search result grids, which are Infragistics control grids, and by using the keyword test script approach, I am not able to easily read the values and properties of the individual cells of the grid; object spy treats the entire grid as one element, one control.
I have been using TestComplete only for the regression testing efforts, and I think for this purpose it has proven to be a well-rounded application. Reporting mechanism is well organized and easy to read. Overall, if you need a tool that will be able to handle "around the clock" QA testing, this is the tool.
Our main purpose for getting a tool like TestComplete was to address our regression testing needs. It has been very helpful in shortening the test cycle during our releases. Also, since our main application is slowly moving from windows to web, we are going to use web-based testing platform and cross-browser functionality in the near future.

TestComplete has definitely decreased our overall testing cycle during releases by reducing the time we used to spend on manual regression testing.

Read Srdjan Stupar's full review
October 24, 2017
Yury Vakhatov | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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The main usage of the tool is automation of our regression testing. However often we use it to quickly solve some tasks where user actions required to be automated. Despite the fact that we are the bank, we develop a number of own applications like Internet-bank for web and mobile platforms, custom modules for our CRM system etc. TestComplete is used only by our QA department.
  • Great object recognition. We can get an access to the most of properties and methods of GUI controls.
  • Support of Python programming language expands native TC functionality with third party libraries.
  • One testing platform for web, mobile and desktop applications.
  • Works relatively slowly during test runtime. Especially with iOS applications.
  • Poor options for log export. Only .mht is supported.
  • Unable to use variables within Objects in Stores.
TestComplete is well suited for scenarios, which required simultaneously interact with different type of applications - desktop, web, mobile.
Also it can be useful for QA-personnel without programming skills to quickly automate not very complex scenarios.
Yes. We have automated our regression testing. It became more "homogeneous", more precise and extremely faster.
The overall testing time was decreased.
People of TC support are smart and fast.
Read Yury Vakhatov's full review
September 01, 2017
Suhas Kashyap | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Using TestComplete, now we are able to automate the web applications, mobile apps (which was manual testing earlier) and desktop applications as well. Currently, TestComplete is being used in some of projects/teams and some other team members are learning TestComplete to improve their technical skills using different scripting languages. Along with this, TestComplete has other good features, which are interesting to learn for enhancing skills and to automate applications efficiently.
  • Automating different types of applications (web, desktop and mobile apps)
  • Supports multiple scripting languages for coding
  • Features like name mapping, object spy, object browser which are helpful in identifying elements easily and to identify the process running in Windows OS
  • Online support covering the features of TestComplete/assistance from a vast number of users/technical persons
  • Debugging the code by enabling breakpoint
  • Support for multiple browsers
  • Record and playback feature
  • Still more better online assistance/guide (w.r.t TestComplete tool and to the scripting language along with code) from the technical team. Already online guide is available and its vast, but it can be still improved/updated to include all features of TestComplete and syntax/coding standards of scripting language as well
  • Still more detailed explanation about the errors (compile/Run time) which is observed could be provided so that debugging can be easier and tool will be user-friendly
  • Name Mapping feature/object Spy tool could be improved
TestComplete is suited for automating web and desktop applications (using different scripting languages) and according to me it maybe less suited for automating mobile apps (initially). But we can automate the mobile apps. Also, it's a good tool to learn automation initially using the record and playback features and we can try load testing the feature as well.
Actually initially we were not able to execute the manual test cases/scenarios related to web applications and mobile apps, as it was time consuming/tedious job. So we use TestComplete to overcome the regression testing done during manual testing.. and now once the code is written (in any scripting language), it's easy to run and automate the web applications. Also it's easy and convenient to add different units and tested apps to improve the testing activities effectively.

But we had some difficulties with automating mobile apps initially and are working on that.
Yes, after using TestComplete the time for regression testing is reduced and its easier to maintain the test scripts for different modules. Also, we can do cross browser testing, which is easier to test application in different browsers and the test coverage (we can concentrate on Functional / System / Integration test cases) will be more.

Also, if more number of test cases / scenarios are there, we can execute some test cases in server machine and remaining test cases in other (client) machine using TestExecute.
Then TestComplete can be used for automating Windows desktop application through VB scripts and also we can perform mobile apps testing easily through emulators even though if the actual mobile device is not available.
Read Suhas Kashyap's full review
August 24, 2017
Sunitha Puttathimmaiah | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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TestComplete is used for automating desktop applications and for mobile application testing purposes. It is very useful for image based, measurement kind of applications. It is very friendly and easy to use. It supports Python which is very trending in recent times.
  • Object spy
  • Record and playback
  • Debugging tools
  • Object driven testing (ODT)
  • Data population
  • More flexibility for image comparison
Desktop application
We had a desktop application developed for microscopes where testing should be accurate and precise. Measuring the length of lines of an application was difficult with manual testing. With the help of TestComplete, we could test and deliver the product successfully.
It decreased required testing time, enabled continuous testing, improved collaboration between development and testing teams, and lowered test maintenance costs. Test reporting became easy when integrated with other tools. Debugging was helpful.
Read Sunitha Puttathimmaiah's full review
August 23, 2017
Annette Levin Dybdahl | TrustRadius Reviewer
Score 9 out of 10
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We use it for QUI test in our software. We have several test departments in the company but we are the only one using it. The other departments use other systems, so we don't have a strategy for what products to use.
  • TestComplete is good at making changes in the QUI visible right at once
  • TestComplete gives more decipline in the development department. The developers need to be aware that changes in object naming have an influence on the automated test
  • We have a lot of manual testing, but we can save time by automating the tests that don't involve direct hardware interaction
  • Namemapping. From time to time TestComplete fails due to object names. Making changes in namemapping is hard to do as well as risky.
  • The help files. All examples are scripts. I would like to see more examples directed for the people that do not script testcases, but record them
We have minimized our manual test period. We trust in TestComplete and it is really good to have a tool that you just can run and then get a result.
Read Annette Levin Dybdahl's full review
August 11, 2017
Milan Svitlica | TrustRadius Reviewer
Score 8 out of 10
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In our organization we have a software system that consists of several windows desktop applications. We use TestComplete to create automated tests for those applications so we can perform continuous automated regression testing. In this way we are trying to release more often and increase the quality of our software
  • We are using TestComplete for windows desktop applications and, compared to other tools that we tried, it was most intuitive and easy to use
  • Other than that, since our application is large and consists of lots of different UI controls, TestComplete worked well with most of them, since some other tools didn't work at all
  • TestComplete has integration with Git so we can easily save our tests to a remote Git repository
  • Sometimes is not easy to find the property you would like to use for checkpoint
  • TestComplete for windows could run faster in some scenarios
  • Git integration could be improved (to not only use Tortoise Git)
Since we are using Test Complete for windows desktop applications, we think it is well suited for that purpose and we recommend it for it. For other scenarios we have't used it so we cannot either recommend or not recommend.
Yes, we bought it for creating automated tests for our Windows desktop applications and we managed to create tests and to run them every day. This way, we increased confidence in our software quality, and saved time and money that we used for manual testing.
Read Milan Svitlica's full review
August 09, 2017
Christophe MOREL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
TestComplete is used by all of the Quality assurance department in my company (we have several QA teams, one for each product line). We use TestComplete for regression tests and in continuous integration process to test interfaces of our products.
  • TestComplete is easy to use. Code is easy to maintain and update (if developer respects some elementary coding rules, of course).
  • Production of mht log for tests is easy to do, and readability is good (expandable folder, etc.)
  • Execution of a scenario over several browsers.
  • Object spy is efficient.
  • TestComplete Editor for script needs some functionality like highlight mapping object from script, possibility to begin a run from a line in script, etc.
  • Some basics functionalities that have existed for many years in editors like notepad++, eclipse, etc. don't exist in TestComplete.
  • Debug is hard to use.
  • Sometimes automatic mapping of object during recording is bad (for example, for a web application, idStr is not taken as criteria because there is only one object of this type in the page). I prefer doing mapping to control it before recording.
  • Edition of a same shared project by 2 users is too hard. I gave up because we lost some TestComplete code too many times.
  • TestComplete can be blocked by a child process of Application under test, and it's hard to find it, and mainly impossible to stop run without killing TestComplete.
  • Confirmation of object disparition is hard to code. Most of the time, it slows the scenario.
Testcomplete is well suited to test interface of our web products. We don't use it for performance or volume tests.
Main business challenge was replacement of our old automation tool. TestComplete has well replaced it.
Improved continuous testing, and decreased testing time. mht log permit to keep traces of execution on old release.
Read Christophe MOREL's full review
July 25, 2017
Lisa Lindow | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
[It's] Used by QA to write and run automated scripts to test several desktop applications which are coded in Delphi.
  • TestComplete is the most effective automation tool for interacting with Delphi based code.
  • TestComplete allows the user to choose from various scripting languages, and provides support for each.
  • TestComplete is continually being updated and improved.
  • TestComplete provides good support, including an extensive forum, plus a short response time for additional issues.
  • If the app under test is not responding, TestComplete cannot always be paused, but requires being shut down.
  • It is not uncommon to have to re-vamp automation scripts that once ran flawlessly, when there have been no changes to the PC, etc.
  • The licensing can be onerous particularly if there are any changes to the hosting PC.
TestComplete interacts effectively with Delphi based code, and is the best software automation tool we've found to do so.
Yes. TestComplete has been a good tool for developing software automation.
TestComplete has decreased testing time, and allowed for continuous testing.
Read Lisa Lindow's full review
July 21, 2017
Hank Jones | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
The quality assurance department of Omnitracs Roadnet uses TestComplete to automate user interface testing of several of our applications, including a web application and a Windows presentation foundation (WPF) application. We primarily script automated tests to cover general "day in the life" use of our software, which saves time for manual test engineers during the regression testing period and can catch defects before manual testers find them.
  • TestComplete allows access to the entire view model of WPF programs, which allows for complex tests to be scripted.
  • TestComplete has a feature called Object Spy, which makes scripting of new tests fairly quick, as users can quickly see the names an attributes of applications elements simply by clicking on parts of the application user interface.
  • TestComplete's text editor is extremely slow for debugging (especially for loading local variables, which can take minutes to load for every step in the debugging process).
  • During our use of TestComplete, we found that it would regularly hang during test runs, requiring a manual restart of the test run.
  • The version of JavaScript used by TestComplete is rather bare bones and could be much improved with features common in modern libraries.
  • TestComplete seemed to have difficulty working with complex WPF programs as we found it necessary to script frequent breaks and refreshes into our automated tests in order to be sure that TestComplete had an accurate version of the view model.
TestComplete is best suited for small teams automating the testing of web applications. It works best with tests that involve simple actions. It does not work well with complex WPF applications and tests that involve more advanced user actions like drag and drop or scrolling. Debugging WPF applications in particular is a slow and frustrating process.
Read Hank Jones's full review
July 21, 2017
Charles Palanzo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
[It's] Used in one department to automate testing of power management appliances we manufacture. [It's also used for] Automated testing of browser based control panels for products.
  • Basic scripted testing of login pages and basic web operation. Keyword / macro capability easy to program.
  • More involved functional tests with time period testing between events. Good for performance evaluation.
  • The key issues are that TestComplete often has problems running previously created scripts as a browser version update - identifying page objects is problematic.
Basic web page operational tests.
Using too much time to manually run and repeat standard browser tests - mostly solved by TestComplete
Decreased required testing time and improved repeatability.
Read Charles Palanzo's full review
July 19, 2017
John Jay Sciarra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Across departments, the QA team is writing automations using keyword testing and data driven loops for GUI test generation. We will be setting up a strategy for cross browser testing in the near future.
  • Keyword Testing
  • Data Driven Loop
  • I find the training to be a challenge
  • The initial software installation and configurations for the license manager a quirky
Test Complete is well suited for GUI automation testing, aka black box testing. To automate repeatable user testing tasks and run the automation as a regression suite are quite good.
I am neutral on this question.
Read John Jay Sciarra's full review
September 12, 2017
Anil Kumar Moka | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
TestComplete is used by several teams in my organization but not all. It is typically used for test automation and mainly for functional and regression testing.
  • It easily integrates with other tools like Jira, Github, Jenkins and even other test automation frameworks like Selenium. With these features, it makes a perfect case for continuous testing and CI/CD. Also perfect for DevOps style of development.
  • It supports multiple platforms like desktop applications, web applications, and mobile applications. This combination makes a great one as in today's world an app should be functioning in all environments.
  • It has cloud on demand test labs which is excellent for running your test suite in multiple environments without any hassle.
  • Got to say that object recognition is way superior to other tools which is very key for test automation. Also supports codeless automation which is cool.
  • Even though object recognition is their strength, it can still be better. Some times in a dynamic web application, the object recognition fails. Of course there are work arounds but you shouldn't really be using them.
  • Switching to debug mode when an exception pops in is missing. Would be a great add on.
  • There are many open source free tools in the market and license cost is a factor with this tool.
TestComplete is best suited for automating the test suite. It's also a great tool if you have to test in multiple platforms and multiple OS and browsers. Their cloud on demand service is a great solution for this. If you are working on agile or any CI/CD platform, you should seriously give a try on this tool. If you are aiming to test Rest APIs or any web service testing, this is not the one to go for.
We had a case to support testing activities for different platforms, OS and browsers and this tool helped us address it without too many hassles.
With this tool in place and an automated test suite in place, our releases were much faster and there were fewer defects.
Read Anil Kumar Moka's full review
May 08, 2017
Deva Veluchamy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it as a test automation tool for UI regression testing. It provides good test coverage and provides unique solutions to most of our automation challenges (e.g. comparison of images).
  • Object spy eases the object identification method.
  • TextObject recognition feature of this product exposes most of the objects to perform the actions.
  • Test items, project variables helps in managing the automation suite and scheduling execution.
  • Jenkins integration to schedule executions.
  • Increased performance with less memory and CPU usage.
  • Support to various/different versions of browsers in web testing.
  • Support for the Windows mobile application.
It is well suited for most UI automation. You need to do a Windows operation system application. But it cannot be recommended for web automation testing since there should be good support for cross-browser testing.
Read Deva Veluchamy's full review
August 24, 2017
சங்கர்(Shankar) ரா(R) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
TestComplete is being used by the QA department, We are using this for automating a JSwing application and it covers the smoke, regression, and business functionalities. It is mainly focused on the user experience and integrated flow with the product being tested by TestComplete.

TestComplete provides an option to perform actions with multiple AUT technologies under one project/project suite.

TestComplete has a wide range of options to overcome your issue during automation.
  • Script Extensions - Scripts can be developed using VBScript and JScript where it can be utilized by other script languages
  • Project(Suite) Variables - These variables can be accessed any where in the project/project-suite and it has different types of data type to perform the actions better
  • Custom Object Mapping - User can map the AUT custom objects into accessible controls where other tool doesn't have much on it
  • Extended Find - This can be used when user based roles and screens for identifying same object in different hierarchy
  • Code Editor - this needs to improved a lot in-order to be great product
  • Performance on Debug - this needs to be optimized when we use large project suite
  • Recovery Scenario
  • Handling dynamic objects
  • Handling complex object hierarchy
  • Language selection for script development
  • Script Extension provides you with an ultimate option to create your common and utility functions since it will run as non-debug code, it always much faster than unit codes.
  • Handling test execution on multiple machines using NetworkSuite. It has a Sync points where it used to sync between two system which will help us may ways
Manual Scenario:
Every time when a build comes, QA manual testers will do smoke tests which cover basic validations. But it doesn't go in-depth of configuration and list components that should be part of that build. It causes major issues in the customer places. It will take 2 to 3 days to check the configuration and components list for one QA manual tester.

TestComplete comes bang on it and it completed the in-depth validation with 4 to 5 hours of time. Developing this suite took a week. So it reduced the 70% bug in customer place.
TestComplete impacted a lot in our project. Currently it plays a big role in regression testing integrated with Jenkins, Whenever a new build comes Jenkins will automatically trigger the execution which helped us in identifying critical, blocker issues early before it starts testing. This can be used in various places like creating test data for manual tests, and utility tools for checking the health of an application based on the parameters defined.
Read சங்கர்(Shankar) ரா(R)'s full review
August 23, 2017
Dheerendra Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Testcomplete is used for automation of a medical software application and other enterprise applications.
  • Name mapping is an awesome feature which manages objects very well.
  • Managing architecture for application is made easy.
  • Web application testing experience can be improved.
Windows application - Most Appropriate.
Mobile testing - Less appropriate.
Yes. It was bought for a client project and increasing number of licenses our organization had.
  • Reduced Manual testing effort
  • Faster test cycles
  • Continuous integration Support
Read Dheerendra Singh's full review

What is TestComplete?

TestComplete is designed to help testers and developers easily manage, run, and analyze automated GUI tests across multiple devices, platforms, and environments - enabling teams to improve software quality and speed up time to delivery.

According to the vendor, key business benefits include:
  • Easy-to-use for All Experience Levels: Use the powerful record and playback feature to run tests or choose from multiple programming languages such as Python, VB.NET, or JavaScript to write your own.
  • Instant Access to Real Environments in the Cloud: Get real-time access to the latest devices, resolutions, browsers and operating systems in our cloud lab. Run tests in parallel across more than 1500+ remote environments to improve test speed and coverage.
  • Robust Object Recognition for UI Testing: Automate anything you have seen on the user interface. With TestComplete's robust object identification engine, you can choose from over 50K object properties across more than 500 control types, including all major frameworks and third-party controls.
  • Built for Continuous Testing: Easily integrate TestComplete with test automation framework tools, CI systems such as GIT or Mercurial, or Test Management platforms like Jira or QAComplete.

TestComplete Features

Has featureScriptless Testing
Has featureData-Driven Testing
Has featureCross-Browser Testing
Has featureFunctional Testing
Has featureRegression Testing
Has featureParallel Testing

TestComplete Videos (2)

Access 1500+ remote test environments to quickly and easily scale your testing efforts. With TestComplete's cloud lab, you can run tests in parallel across thousands of combinations of browsers, operating systems, and resolutions - all without set up or configuration.

Watch TestComplete helps QA professionals create, run, and analyze robust functional UI tests across desktop, mobile and web applications.

TestComplete Downloadables

TestComplete Integrations

TestComplete Competitors

Progress Telerik UI, Sauce Labs, Selenium, Unified Functional Testing (formerly HP UFT), Ranorex

TestComplete Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Node-Locked Base2,150per license
Node-Locked Pro3,762per license
Node-Locked BundleContact for quote
Float - Base4,836per license
Float - Pro7,525per license
Float - BundleContact for quote

You can buy the TestComplete Pro Bundle or individual TestComplete Modules based on your needs. The TestComplete Pro Bundle comes with the TestComplete Platform, all three modules, (Desktop, Web, and Mobile) as well as the TestExecute add-on. TestComplete also has additional add-ons: -TestExecute -HP Quality Center Connector - Environment Manager

TestComplete Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar

TestComplete Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No