Using TestComplete in a bank
Updated October 24, 2017

Using TestComplete in a bank

Yury Vakhatov | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TestComplete

The main usage of the tool is automation of our regression testing. However often we use it to quickly solve some tasks where user actions required to be automated. Despite the fact that we are the bank, we develop a number of own applications like Internet-bank for web and mobile platforms, custom modules for our CRM system etc. TestComplete is used only by our QA department.
  • Great object recognition. We can get an access to the most of properties and methods of GUI controls.
  • Support of Python programming language expands native TC functionality with third party libraries.
  • One testing platform for web, mobile and desktop applications.
  • Works relatively slowly during test runtime. Especially with iOS applications.
  • Poor options for log export. Only .mht is supported.
  • Unable to use variables within Objects in Stores.
  • Not sure we can speak about ROI regarding test automation at all. What exactly I can talk about -- QA people became free from hard and routine regression testing and got a time for another projects.
Selenium provides the best speed of testing.
TestComplete is well suited for scenarios, which required simultaneously interact with different type of applications - desktop, web, mobile.
Also it can be useful for QA-personnel without programming skills to quickly automate not very complex scenarios.

Using TestComplete

8 - Quality Assurance
1 - Basically you should understand software test automation process and better if you know one of the program languages and can use it for scripting.
  • Regression testing automation
  • UX automation
  • We have created bots for one specific task, which requires multiple users do monotone actions for a long time.
  • We are going to use it for testing of our Android application

Evaluating TestComplete and Competitors

  • Price
  • Product Features
  • Product Reputation
  • Prior Experience with the Product
Keyword Tests and support of Python
Nothing to change at the moment.

TestComplete Implementation

If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers.
Yes - Firstly we implemented the Web module, then Mobile module and the next stage is a module for Desktop applications.
Change management was a small part of the implementation and was well-handled
  • Our testing environment is 100% virtual, and it was rather tricky to properly setup all infrastructure (network, servers, storage etc)

TestComplete Support

People of TC support are smart and fast.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - Yes, all of issues were fixed.
I believe that all licensed users have an exceptional support from SmartBear.

Using TestComplete

Besides the good GUI with flexible settings, application has a great support. Customers are involved in development process, can send feature requests and vote for them. Some of my requests already implemented or coming soon.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
Lots to learn
  • Name mapping. Especially started from version 12.4 - you can simply use copy/paste feature while you create or edit your objects.
  • You can create a data driven variables, based on tables (csv, excel)
  • Object storing (e.g. the whole web page) performs rather slowly.