Tettra vs. USU Knowledge Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tettra
Score 7.1 out of 10
Small Businesses (1-50 employees)
Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.N/A
USU Knowledge Management
Score 0.0 out of 10
N/A
USU Knowledge Management is a knowledge base for contact centers. The vendor says they can help customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. The vendor says that, today, dealing with the sheer volume of…N/A
Pricing
TettraUSU Knowledge Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TettraUSU Knowledge Management
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsActive users are people who sign up for Tettra with their Slack accountContact us for a quote
More Pricing Information
Community Pulse
TettraUSU Knowledge Management
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
TettraUSU Knowledge Management
Small Businesses
Notion
Notion
Score 8.8 out of 10
Notion
Notion
Score 8.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TettraUSU Knowledge Management
Likelihood to Recommend
8.0
(3 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
TettraUSU Knowledge Management
Likelihood to Recommend
Tettra, Inc.
Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration.
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USU Software AG
No answers on this topic
Pros
Tettra, Inc.
  • Easily access revision history
  • Suggest pages to create
  • Find information
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USU Software AG
No answers on this topic
Cons
Tettra, Inc.
  • More integrations
  • More options for presentation
  • More customization options
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USU Software AG
No answers on this topic
Support Rating
Tettra, Inc.
I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website.
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USU Software AG
No answers on this topic
Alternatives Considered
Tettra, Inc.
Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive.
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USU Software AG
No answers on this topic
Return on Investment
Tettra, Inc.
  • Easier to find information
  • Meets you on the platforms you already use - ie Slack and Google.
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USU Software AG
No answers on this topic
ScreenShots

USU Knowledge Management Screenshots

Screenshot of DashboardScreenshot of Search viewScreenshot of Built-in E-learning