TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TextUs

    Score8.6 out of 10
    N/ATextUs is a business-class text messagingsoftware from the company of the same name in Boulder, a real-time communication platform designed to improve businesses communication with leads, candidates, and customers. TextUs currently serves sales, staffing and recruiting, SaaS, higher education, HR, healthcare, property management, financial services, and nonprofits, boasting a 98% read rate and up to 40% response rates.

    $250

    per month

    Trumpia

    Score8.2 out of 10
    N/ATrumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation. The texting software offers a sophisticated set of

    $94

    per month

    Pricing
    TextUsTrumpia
    Editions & Modules
    Standard Team Plan
    $250
    per month
    High Volume Messaging
    Customized Texting Plans
    No answers on this topic
    Offerings
    Pricing Offerings
    TextUsTrumpia
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Core Plans and Advanced Plans have different monthly and yearly pricing options depending on the number of text messages that will be sent. All Advanced Plans include Workbench; an automated text message workflow builder with drag-and-drop functionality. Add-ons like additional users, dedicated short codes, dedicated account manager or campaign consulting are also available.
    More Pricing Information
    User Ratings
    TextUsTrumpia
    Likelihood to Recommend
    8.5
    (2 ratings)
    8.2
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    TextUsTrumpia
    Likelihood to Recommend
    TextUs
    It's great for high-volume use and one-on-one communication. It is a great way for us to reach people who can't speak on the phone or who are in a rush. It is also a great tool for following up with candidates who have become unresponsive.
    Incentivized
    Read full review
    Trumpia
    Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia
    Incentivized
    Read full review
    Pros
    TextUs
    • Seamlessly connected with our hubspot.
    • I see all the past records of the contact ie. what we had sent them earlier, offers we shared with them etc within hubspot.
    • Back then our HR team also used it, to reach out to candidates who are potentially fit for a job.
    • It's real time ie. the contacts that we reach out to on TextUs, are already synced with our hubspot which is great.
    Incentivized
    Read full review
    Trumpia
    • Account Management
    • Customer Service
    • Automated Text Campaigns
    Read full review
    Cons
    TextUs
    • It would be nice to have a labeling feature outside of the "tags".
    • Needs a sorting/filtering option.
    Incentivized
    Read full review
    Trumpia
    • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.
    Incentivized
    Read full review
    Likelihood to Renew
    TextUs
    No answers on this topic
    Trumpia
    It is easy to use and I am now familiar with the platform
    Incentivized
    Read full review
    Usability
    TextUs
    The UI is not cluttered, it just hits the right nodes and doesn't ask you to do many things at once, also it's easy to do stuff if you know what I mean
    Incentivized
    Read full review
    Trumpia
    No answers on this topic
    Alternatives Considered
    TextUs
    No answers on this topic
    Trumpia
    We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works
    Incentivized
    Read full review
    Return on Investment
    TextUs
    • Increased our schedule capacity from being able to communicate faster and more efficiently.
    Incentivized
    Read full review
    Trumpia
    • Trumpia has helped us improve our efficiency.
    Incentivized
    Read full review
    ScreenShots

    Trumpia Screenshots

    Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.Screenshot of Trumpia features an AI message generator for texts and emails.Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.Screenshot of More than 20 email templates availableScreenshot of Automated text message workflows templates - general templates and especial workflows for different industries.Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.