Valued Partner for a decade and counting
June 01, 2022

Valued Partner for a decade and counting

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with Trumpia

We have partnered with Trumpia for 10 years to bring text marketing to our clients. This partnership has changed our business and allowed us to add value to our product line. Our clients rely on us to help in their marketing campaigns and Trumpia's account management and customer service allow us to shine.

Pros

  • Account Management
  • Customer Service
  • Automated Text Campaigns

Cons

  • Pausing scheduled messages
  • seamless new UI
  • Automated formatting of MMS
  • Location Management
  • Automated Campaigns
  • MMS
  • Trumpia makes it easy for our clients to regulate messaging that fits their individual campaign needs
  • Trumpia has worked with us to help train our clients for particular needs
Trumpia provides the best customer support in the industry.

Do you think Trumpia delivers good value for the price?

Yes

Are you happy with Trumpia's feature set?

Yes

Did Trumpia live up to sales and marketing promises?

Yes

Did implementation of Trumpia go as expected?

Yes

Would you buy Trumpia again?

Yes

Trumpia allows our clients to pick from simple features such as sending a message to many but also allows for more complex messaging through collecting data and data sets to separate departments. The ability to target the audience based on the filters has been very valuable for our customers to get the most out of the platform.

Comments

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