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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tebra EHR

    Score1 out of 10
    N/ATebra (formerly Kareo) provides a full-featured EHR. It is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Scheduler, Documentation, and Notes.

    $150

    per provider/per month

    TheraNest by Therapy Brands

    Score7 out of 10
    N/ATheraNest Professional is a mental health and therapy notes software from Therapy Brands, that is designed to help psychologists, psychotherapists, social workers and others in mental health manage and grow their practices and organizations. From health records, to notes, to payment processing, TheraNest aims to make managing clients and business simple, with reporting that enables the user know how a practice is doing including referral reports, retention rates, and billing reports.

    $39

    per month

    Pricing
    Tebra EHRTheraNest by Therapy Brands
    Editions & Modules
    Kareo Practice Management (Low Claim Volume)
    $150
    per provider/per month
    Kareo Practice Management (Unlimited Claims)
    $300
    per provider/per month
    Kareo Billing Services
    Contact sales team
    TheraNest (up to 30 active clients)
    $39
    per month
    TheraNest (up to 40 active clients)
    $50
    per month
    TheraNest (up to 50 active clients)
    $60
    per month
    TheraNest (up to 80 active clients)
    $91
    per month
    Offerings
    Pricing Offerings
    Tebra EHRTheraNest by Therapy Brands
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Tebra EHRTheraNest by Therapy Brands
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Tebra EHR and TheraNest by Therapy Brands
    Feature
    Tebra EHR
    4.0
    5 Ratings
    61% below category average
    TheraNest by Therapy Brands
    -
    Ratings
    Real-time eligibility verification4.04 Ratings00 Ratings
    Claims management4.04 Ratings00 Ratings
    Coding4.05 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Tebra EHR and TheraNest by Therapy Brands
    Feature
    Tebra EHR
    1.0
    4 Ratings
    154% below category average
    TheraNest by Therapy Brands
    -
    Ratings
    Calendar interface1.04 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Tebra EHR and TheraNest by Therapy Brands
    Feature
    Tebra EHR
    2.2
    5 Ratings
    107% below category average
    TheraNest by Therapy Brands
    -
    Ratings
    Charting / document management1.04 Ratings00 Ratings
    Templates2.04 Ratings00 Ratings
    Patient portal1.05 Ratings00 Ratings
    Speech recognition7.02 Ratings00 Ratings
    Customization1.04 Ratings00 Ratings
    E-prescribing1.03 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Tebra EHR and TheraNest by Therapy Brands
    Feature
    Tebra EHR
    8.0
    5 Ratings
    4% below category average
    TheraNest by Therapy Brands
    -
    Ratings
    HIPAA compliance8.05 Ratings00 Ratings
    Best Alternatives
    Tebra EHRTheraNest by Therapy Brands
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    No answers on this topic
    Enterprises
    Epic
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tebra EHRTheraNest by Therapy Brands
    Likelihood to Recommend
    1.0
    (5 ratings)
    9.7
    (3 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Tebra EHRTheraNest by Therapy Brands
    Likelihood to Recommend
    Tebra
    Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
    Read full review
    Therapy Brands
    TheraNest is appropriate for clinical practice and seems well-suited for providing speech-language and other allied health services. Without firsthand experience billing, it is difficult to provide input regarding the ease of billing with this software. I have yet to see how TheraNest would work for clients with multiple insurance types. I trialed the TheraNest video conferencing near the beginning of 2020 (start of global pandemic), but the feature had glitches and I have since discontinued use of this feature.
    Incentivized
    Read full review
    Pros
    Tebra
    • Catching missing patient info
    • Catching missing insurance info
    • Providing mailing addresses
    Read full review
    Therapy Brands
    • Well-organized layout
    • Syncs to Google Calendar
    • User friendly
    Incentivized
    Read full review
    Cons
    Tebra
    • Everything created can always use adjusting depending on the situation
    • Adapting to client needs quicker
    • Problems are not reported in a timely manner
    Incentivized
    Read full review
    Therapy Brands
    • Make it easier to see if a note is linked to an appointment
    • More options for making employee availability blocks
    • Synced appointments still show up after client is archived
    Incentivized
    Read full review
    Likelihood to Renew
    Tebra
    Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
    Read full review
    Therapy Brands
    No answers on this topic
    Usability
    Tebra
    The user interface is fine but it the app constantly freezes or crashes.
    Read full review
    Therapy Brands
    No answers on this topic
    Support Rating
    Tebra
    No answers on this topic
    Therapy Brands
    TheraNest support team is great but has grown since we bought it 4 years ago. 4 years ago you could call a number and someone would assist immediately and your issue would be resolved within moments. Now when you call to support you speak to someone who tells you they will create a ticket and get back in touch, which takes 2-3 days for a resolve. We understand that this is because TheraNest is growing and cannot staff at such a large scale so quickly without needing to better structure the support process. However, it is something that has been hard to transition over to for our company.
    Incentivized
    Read full review
    Alternatives Considered
    Tebra
    I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
    Incentivized
    Read full review
    Therapy Brands
    TheraHelper was outdated software that was difficult to use and hard to understand. We have cut down almost 3X the amount of work it took to use TheraHelper. TheraHelper did have a better report option for accounting purposes and that is something we are hopeful TheraNest grows toward. TheraHelper also was just beginning to offer a cloud-based option that was very different from the original software they offered, but still too difficult to navigate.
    Incentivized
    Read full review
    Return on Investment
    Tebra
    • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
    • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
    • Again ASK questions; do a test run; ask about the migration of your data and its charges.
    • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
    Incentivized
    Read full review
    Therapy Brands
    • Saved us money!
    • Saved us time!
    • Helped us stay organized!
    Incentivized
    Read full review
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