Engageware vs. Verint Appointment Booking & Queuing

It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.

Incentivized

• Customized schedules for each employee.
• High degree of customization possible.
• Set-up doesn't require coding skill (even HTML).

Incentivized

• I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
• My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.

Incentivized

Their support team often gets back to us promptly and is very helpful.

Incentivized

TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.

Incentivized

• Saves me time by automating appointments.
• Low-cost, so little to no impact on budget.

Incentivized