TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BugSnag

    Score6.9 out of 10
    N/ABugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.

    $65

    per month per user

    TrackJS

    Score8 out of 10
    N/ATrackJS is an error monitoring service for web applications. It provides enhanced stack traces and detailed telemetry for developers to understand how an error happened, how to recreate it, and how to fix it.N/A
    Pricing
    BugSnagTrackJS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BugSnagTrackJS
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$49 monthly page views
    Additional Details——
    More Pricing Information
    Features
    BugSnagTrackJS
    Application Performance Management
    Comparison of Application Performance Management features of BugSnag and TrackJS
    Feature
    BugSnag
    -
    Ratings
    TrackJS
    6.5
    1 Ratings
    19% below category average
    Application monitoring00 Ratings8.01 Ratings
    Threshold alerts00 Ratings8.01 Ratings
    Predictive capabilities00 Ratings5.01 Ratings
    Application performance management console00 Ratings7.01 Ratings
    Collaboration tools00 Ratings4.01 Ratings
    Application dependency mapping and thresholding00 Ratings7.01 Ratings
    Best Alternatives
    BugSnagTrackJS
    Small Businesses
    Sentry
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    AppOptics / Librato (discontinued)
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BugSnagTrackJS
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    BugSnagTrackJS
    Likelihood to Recommend
    SmartBear
    It's great for tracking bugs on your app. I don't think I can do anything else besides that...
    Incentivized
    Read full review
    TrackJS
    If you're not currently doing any JS error tracking or are just getting started, TrackJS is a great solution. If you are looking for a more technical solution, something like NewRelic may be more appropriate - but if the primary user isn't going to be a web developer and you're looking for something that is easier to use, I would recommend TrackJS.
    Incentivized
    Read full review
    Pros
    SmartBear
    • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
    • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
    • The information captured by errors has everything I would need to debug an issue.
    Incentivized
    Read full review
    TrackJS
    • Easy to use
    • Time report is great
    • Great level of detail
    Incentivized
    Read full review
    Cons
    SmartBear
    • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
    • It would be nice if there was a filter for grouping bugs instead of searching by their name.
    • Honestly nothing else, I love 99% of Bugsnag.
    Incentivized
    Read full review
    TrackJS
    • Price is a bit high
    • More customizable alerts would be great
    • Would love more detail related to site speed
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    No answers on this topic
    TrackJS
    TrackJS is less technical and is easier to use than New Relic. New Relic provides more data, but is virtually unusable if you're not technical.
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • It has caught bugs on the spot, which allows us to quickly fix them.
    Incentivized
    Read full review
    TrackJS
    • ROI has been positive. We've identified a few issues that we wouldn't have otherwise found without TrackJS.
    Incentivized
    Read full review
    ScreenShots

    TrackJS Screenshots

    Screenshot of Dashboard of overall quality and website activity.Screenshot of Error impact report shows you the breadth of users and devices affected by an error.Screenshot of Discoverable filtering shows you anomalies in your error data.Screenshot of Error report with enhanced stack traces, inline source code, and telemetry analytics.