Item: TrackJS
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use TrackJS to monitor all Javascript errors on our site. Whenever we deploy or notice potential performance issues, TrackJS is the first place I will look. If I see a spike in issues, I notify our technical team of the Issue and they can investigate more deeply in the platform.

Pros and Cons

Easy to use
Time report is great
Great level of detail

Price is a bit high
More customizable alerts would be great
Would love more detail related to site speed

Return on Investment

ROI has been positive. We've identified a few issues that we wouldn't have otherwise found without TrackJS.

Alternatives Considered

New Relic

TrackJS is less technical and is easier to use than New Relic. New Relic provides more data, but is virtually unusable if you're not technical.

Key Insights

Do you think TrackJS delivers good value for the price?

Yes

Are you happy with TrackJS's feature set?

Yes

Did TrackJS live up to sales and marketing promises?

Yes

Did implementation of TrackJS go as expected?

Yes

Would you buy TrackJS again?

Yes

Other Software Used

Shopify Plus, New Relic, Loop Returns

Likelihood to Recommend

If you're not currently doing any JS error tracking or are just getting started, TrackJS is a great solution. If you are looking for a more technical solution, something like NewRelic may be more appropriate - but if the primary user isn't going to be a web developer and you're looking for something that is easier to use, I would recommend TrackJS.

Great Product for Basic Tracking

Overall Satisfaction with TrackJS