41 Ratings
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Score 8.7 out of 100
16 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Trend Micro Apex One

Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Anonymous | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

Hypervisor based agentless security this product excels at. It provides thorough protection for your VM's. The web filtering product that comes with it also does a great job filtering out malicious websites from being accessed by users with a very user friendly prompt that they are going to a website which has been found to be malicious. This is particularly useful when it comes to VDI.
Brad Daugherty | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Trend Micro Apex One
9.4
Trend Micro Deep Security for the Hybrid Cloud
Anti-Exploit Technology
Trend Micro Apex One
8.8
Trend Micro Deep Security for the Hybrid Cloud
Endpoint Detection and Response (EDR)
Trend Micro Apex One
9.2
Trend Micro Deep Security for the Hybrid Cloud
Centralized Management
Trend Micro Apex One
9.7
Trend Micro Deep Security for the Hybrid Cloud
Hybrid Deployment Support
Trend Micro Apex One
9.7
Trend Micro Deep Security for the Hybrid Cloud
Infection Remediation
Trend Micro Apex One
9.0
Trend Micro Deep Security for the Hybrid Cloud
Vulnerability Management
Trend Micro Apex One
9.7
Trend Micro Deep Security for the Hybrid Cloud
Malware Detection
Trend Micro Apex One
9.7
Trend Micro Deep Security for the Hybrid Cloud

Pros

Trend Micro Apex One

  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
Ratulsnigdha Saha | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

  • It's easy to use the console.
  • It has a very similar look and feels to Deep Security Console.
  • It plugs into the Apex Central for easy management.
Anonymous | TrustRadius Reviewer

Cons

Trend Micro Apex One

  • Threat Removal: we've encountered several times when Trend Micro will point out some kind of threat, but lacks the ability to handle the removal itself, and typically still requires some kind of manual intervention.
  • It's small, but I do wish you could rename the endpoint agent names after they're assigned in the system.
  • Greater view and visibility into some of the standard reports offered would be nice.
David Schwartz | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

  • Trend Micro has very little room for improvement. I am using version 9.6 at this time and it is extremely reliable. Some of the upgrades were not completely intuitive, but in those cases Deep Security support came through with documentation that covered all the bases.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Trend Micro Apex One

Trend Micro Apex One 8.0
Based on 4 answers
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
Aaron Myers | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

No score
No answers yet
No answers on this topic

Support Rating

Trend Micro Apex One

Trend Micro Apex One 8.0
Based on 1 answer
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
Anonymous | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

Trend Micro Deep Security for the Hybrid Cloud 8.0
Based on 1 answer
Trend Micro's support is pretty decent, we have had issues in the past and they have been fairly responsive to us and our complaints. Depending on how severe the issue was. Any ticket that had a high priority was handled very shortly especially when we contacted our account rep even if it was after hours, we were still able to get support within a short time period.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Trend Micro Apex One

I have evaluated several endpoint security products over the years, but Trend Micro consistently lands in the Gartner's magic quadrant of best companies in this space, reviews well, and, most tellingly, I have had great success with their products. Every iteration brings improvements in ease of use and advancements in protection
Nathan Roberts | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

We selected trend micro to take the AV scans and filtering out of the hands of the Windows and Linux vm's we have deployed and move it to the hypervisor level. This has led us to be able to deploy only a single DSVA per host and can protect all VM"s that are on that hosts. This has allowed for more time being spent on other priority security tasks.
Brad Daugherty | TrustRadius Reviewer

Return on Investment

Trend Micro Apex One

  • Increased employee efficiency is definitely one of the main reasons for using this product. A lot of valuable business hours can be saved by having this product as we all know that fixing virus issues involves more than technical expertise and takes a lot of time.
  • If the employee efficiency improves then any employee facing the customer will have a much better impact and will automatically improve customer service. Having a computer in good condition is going to have a better customer service and it will also help to meet deadlines.
  • The only negative impact I would say that it does affect other VPN agents (which is mandatory for certain client applications or accessing the client network) once the Trend Micro agent gets a version upgrade. On the other hand if the agents are not upgraded from time to time it may affect Trend Micro agents' functionality.
Ratulsnigdha Saha | TrustRadius Reviewer

Trend Micro Deep Security for the Hybrid Cloud

  • 100% positive ROI. Without Deep Security we would have to leverage and endpoint protection management solution like Sophos or SEPM (Symantec). Although both are good products, from a cost perspective it would have hit us much harder. Trend Micro Deep Security scales very nicely.
  • Since Deep Security actually has zero (or at least unnoticeable) resource footprint on monitored VMs, it is a huge cost benefit for us. As previously mentioned, actual antivirus clients installed on each virtual machine (VM) would have significantly affected performance. This would have cost us much more additionally in paying for additional resources to allocate over VMs in the VMware environment. Deep Security is almost completely unintrusive from a resource perspective.
  • Also, from a layered security perspective, it helps us meet our goals; and since the price of Trend Micro Deep Security quite reasonable, it is that much easier to get approval for this specific internal layer of security.
Anonymous | TrustRadius Reviewer

Pricing Details

Trend Micro Apex One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Deep Security for the Hybrid Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Trend Micro Apex One
9.1
Trend Micro Deep Security for the Hybrid Cloud
8.0

Likelihood to Renew

Trend Micro Apex One
8.0
Trend Micro Deep Security for the Hybrid Cloud

Support Rating

Trend Micro Apex One
8.0
Trend Micro Deep Security for the Hybrid Cloud
8.0

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