TMW.Suite is well-suited as a total package for managing customer orders, managing drivers, paying drivers, billing customers, etc. TMW.Suite allows for our dispatchers to effectively assign drivers to pickup orders and deliver them. However, there are times when scenarios arise that require us to make changes to an order, such as splitting an order to another trailer or reassigning it to another driver due to unforeseen circumstances. We have not encountered a scenario where we were unable to accomplish something we felt was necessary to conduct business. Trimble has a great support team that provides solutions to obstacles that we may run into.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
It's a fairly straightforward system once you have been trained on it. Not overly complicated and has all the functionality that is needed for a user to do their job effectively. There are multiple modules that allow different departments to perform their job descriptions, and each one is fairly simple in terms of the interface.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
We didn't look into using any other Transportation Management Systems. We used TMW. Served for 20+ years and have never seen a need to switch or evaluate other options. Everything we could have wanted in a software suite for logistics was provided by TMW.Suite. There may be other options available to us, but we see no need to change or evaluate other solutions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.
Suite helped us effectively grow our business by tripling the number of drivers we were able to hire over 10+ years.
By allowing us to implement EDI data into our TMW.With Suite software, we were able to maintain and attract more customers thanks to the benefits EDI offers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
