TrueCommerce

TrueCommerce

TrueCommerce

14 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TrueCommerce	Score 6.1 out of 10	N/A	Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.	N/A

Pricing

TrueCommerce

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
TrueCommerce
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	TrueCommerce
Considered Both Products	TrueCommerce TG TED GREINER CEO (Chief Executive Officer) Chose TrueCommerce When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site. Incentivized Helpful? Katie Partridge Principal/Project Director Chose TrueCommerce The majority of comparable ecommerce platforms offer similar services and tools such as unlimited products, comprehensive product display, search optimization, email campaign management, integrated shipping, taxes, B2B, multiple-storefronts, site security, social … Incentivized Helpful? Kielly Lewis Shipping & Social Media Administrator Chose TrueCommerce Everywhere Kreck fell short or failed, Nexternal succeeded. I love all the tools at my disposal and I know my support system at Nexternal is always available and they bend over backwards to make sure I have my questions answered. Incentivized Helpful? Stephanie Barnett Retail Sales Associate Chose TrueCommerce Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping … Helpful?

User Ratings
	TrueCommerce
Likelihood to Recommend	10.0 (4 ratings)
Likelihood to Renew	10.0 (4 ratings)
Usability	9.0 (2 ratings)
Support Rating	10.0 (2 ratings)
Implementation Rating	10.0 (1 ratings)

User Testimonials
	TrueCommerce
Likelihood to Recommend	TrueCommerce If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled! Incentivized Kielly Lewis Shipping & Social Media Administrator Read full review
Pros	TrueCommerce Page layout. Processing purchases. Ease of creation. Incentivized TG TED GREINER CEO (Chief Executive Officer) Read full review
Cons	TrueCommerce Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered. Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered. Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it. Incentivized Katie Partridge Principal/Project Director Read full review
Likelihood to Renew	TrueCommerce I no longer work in a company that would utilize it. Stephanie Barnett Retail Sales Associate Read full review
Usability	TrueCommerce I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it. Incentivized Kielly Lewis Shipping & Social Media Administrator Read full review
Support Rating	TrueCommerce We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives. Incentivized Katie Partridge Principal/Project Director Read full review
Implementation Rating	TrueCommerce I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless. Incentivized Kielly Lewis Shipping & Social Media Administrator Read full review
Alternatives Considered	TrueCommerce When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site. Incentivized TG TED GREINER CEO (Chief Executive Officer) Read full review
Return on Investment	TrueCommerce Decreased efficiency in terms of how long it takes to enter order. Very quick with reporting which was great for meetings and customer service calls. Inefficient in terms of shipping abilities. Stephanie Barnett Retail Sales Associate Read full review
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