Ultimate.ai vs. Zoom Contact Center
Ultimate.ai vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ultimate.ai | N/A | Ultimate.ai is an AI-powered chat automation and ticket automation software solution from the company of the same name in Berlin. It is used to provide fast and consistent resolutions to customers across all digital support channels, streamline processes, and reduce support costs. | N/A | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
Ultimate.ai | Zoom Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Ultimate.ai | Zoom Contact Center | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ultimate.ai | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Ultimate.ai | Zoom Contact Center | |
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Likelihood to Recommend | Ultimate.ai No answers on this topic | Zoom |
Pros | Ultimate.ai No answers on this topic | Zoom |
Cons | Ultimate.ai No answers on this topic | Zoom |
Alternatives Considered | Ultimate.ai No answers on this topic | Zoom |
Return on Investment | Ultimate.ai No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |