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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Upland PSA

    Score5.8 out of 10
    N/AUpland PSA helps professional services teams grow their business.

    $15

    per month

    We360.ai

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    We360.ai is an Employee engagement tool for business leaders and managers to boost their employee productivity and engagement in their organizations by providing factual workspace analytics to make better and well informed decisions. Hosted on AWS cloud , where data is encrypted. The vendor states We360.ai can help users increase employee productivity by as much as 25%. The tool aims to make organization more transparent and agile, and is free for 7 days, no credit card…

    $3

    per user

    Pricing
    Upland PSAWe360.ai
    Editions & Modules
    No answers on this topic
    All in One
    $3
    per user
    Offerings
    Pricing Offerings
    Upland PSAWe360.ai
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Upland PSAWe360.ai
    Considered Both Products
    Upland Software
    No answer on this topic
    Zenstack Private Limited
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Upland PSAWe360.ai
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    Workday Professional Services Automation
    Score8.2 out of 10
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    Enterprises
    Planview AdaptiveWork
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Upland PSAWe360.ai
    Likelihood to Recommend
    6.0
    (11 ratings)
    9.5
    (6 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    8.2
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Upland PSAWe360.ai
    Likelihood to Recommend
    Upland Software
    We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
    With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
    Incentivized
    Read full review
    Zenstack Private Limited
    During the pandemic, employees were working from home and we were having trouble assessing their performance and contribution that time. When we implimented We360.ai, this problem solved instantaneously. Employees also felt that their hardwork was being recognized and appreciated by their seniors.
    Incentivized
    Read full review
    Pros
    Upland Software
    • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
    • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
    • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
    Incentivized
    Read full review
    Zenstack Private Limited
    • It has many Monitoring and productivity accessing features that are flawless for boosting the performance of the employees. One can have Top and bottom Users.
    • On a Dashboard Present Day Attendance, Current and Previous Activity trend in a graphical format is available. In-App Usage Section you have the analysis of employee platform usage. Even with the latest snapshots.
    Incentivized
    Read full review
    Cons
    Upland Software
    • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
    • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
    • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
    Incentivized
    Read full review
    Zenstack Private Limited
    • If We360.ai could incorporate a feature of Payroll, then it would be a great consolation to the employers. As the Dashboard already has leave management and Attendance system, it would be helpful if the payroll process is also included in the platform.
    • It would be really wonderful if We360.ai had a feature that allows me to send text messages or custom notifications to an individual. That would make the tool a complete productivity enhancement, employee monitoring, and workplace collaboration tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Upland Software
    I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
    Read full review
    Zenstack Private Limited
    I think if We360.ai also offered mobile app , that would be great and I would definitely renew. rather than that , everything is perfect.
    Read full review
    Usability
    Upland Software
    I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
    Incentivized
    Read full review
    Zenstack Private Limited
    No answers on this topic
    Support Rating
    Upland Software
    The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
    Incentivized
    Read full review
    Zenstack Private Limited
    Since some of my employees were working in international timings , We360.ai helped me implement it completely , they even had late shits and worked overtime but ultimately helped me get the product live in 2 days! Huge respect
    Read full review
    Implementation Rating
    Upland Software
    The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
    Incentivized
    Read full review
    Zenstack Private Limited
    No answers on this topic
    Alternatives Considered
    Upland Software
    The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
    Incentivized
    Read full review
    Zenstack Private Limited
    We360.ai has enabled us to track and enhance the productivity of the workplace. We360.ai have a list of features that allowed us to drive operational and management task efficiently. With features like Activity logs, Application Usage one can track the ongoing activity of the employees. With the help of We360.ai, we are able to handle the Tasks and Projects efficiently. The Health 360 helped us to maintain a healthy and productive workplace. With its insights, we are able to allocate the task efficiently. Thus creating proper balance in the team.
    Read full review
    Return on Investment
    Upland Software
    • Tracking, tracking, tracking. It keeps the data we need and gives us the ability to look at it in countless different ways with just a few clicks, which is a big time saver. Without Tenrox, we would definitely have to increase our headcount in order to accomplish billing and payroll.
    • We recently were able to automate a huge portion of business that was still (yes, still in 2014!) being managed out of an Excel spreadsheet. We experienced a great deal of resistance to the change with our own employees, however now that we have it going we have cleaned up our invoicing and impressed the highest-financial officer for two consecutive months - our first/only two months billing directly from Tenrox for that group.
    • A newer development for our team - Some client managers in the other divisions our company have begun to look at what we are able to do with Tenrox and our other primary system and get some of their work moved over to our group. This is great and is giving us new opportunities - we will likely need to increase the headcount of our admin. team, but for a good reason (too much work coming our way!).
    Incentivized
    Read full review
    Zenstack Private Limited
    • Increased Employee engagement by 20%
    • My Employees are more motivated
    • Bad - My employees are a bit more careful and reluctant
    Read full review
    ScreenShots

    We360.ai Screenshots

    Screenshot of All in one attendance tool for capturing attendance remotelyScreenshot of In-depth Snapshot analysis to know accurately how Employees engaged in the organisationScreenshot of Automated Snapshots to know how your employees are engaging in your organization.Screenshot of Complete productivity analysis to know in which direction your organization is moving inScreenshot of Robust Dashboard to get complete analytics about your organization to take better and well informed decisions