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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Uptrends

    Score8.1 out of 10
    N/AUptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

    $16.21

    per month

    UltraWPM

    Score7 out of 10
    N/AUltraWPM (formerly Neustar Web Performance Management, based on Webmetrics) is used to find and fix problems that impact connected customers: unavailable websites, slow-loading pages, and failing applications.N/A
    Pricing
    UptrendsUltraWPM
    Editions & Modules
    Starter
    $16.21
    per month
    Business
    $22.61
    per month
    Enterprise
    $54.04
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    UptrendsUltraWPM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator—
    More Pricing Information
    Best Alternatives
    UptrendsUltraWPM
    Small Businesses
    SolarWinds Pingdom
    Score8 out of 10
    SolarWinds Pingdom
    Score8 out of 10
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UptrendsUltraWPM
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    UptrendsUltraWPM
    Likelihood to Recommend
    Uptrends
    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Incentivized
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    DigiCert
    If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
    Incentivized
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    Pros
    Uptrends
    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Incentivized
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    DigiCert
    • It allows access to a history of checks, how much time they took, and if any errors were detected.
    • It can alert several people, or many in a group, for information related to the application availability.
    • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
    Incentivized
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    Cons
    Uptrends
    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Incentivized
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    DigiCert
    • The interface can be buggy.
    • We have experienced false positives of a system outage that was not accurate.
    • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
    Incentivized
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    Support Rating
    Uptrends
    Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
    Incentivized
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    DigiCert
    No answers on this topic
    Alternatives Considered
    Uptrends
    The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
    Incentivized
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    DigiCert
    To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
    Incentivized
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    Return on Investment
    Uptrends
    • Ability to monitor uptime.
    • Cost savings over competitors.
    Incentivized
    Read full review
    DigiCert
    • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
    • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
    • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
    Incentivized
    Read full review
    ScreenShots