USATestprep would not be appropriate for certain connections type teachers. This program is geared more toward content level classes. Classes like P.E., band, chorus, etc. would not benefit from using USA Test prep. Some gifted level classes might not be appropriate due to students finishing the course work really fast.
It's a good platform that has some very good content. We use Canvas as our learning management platform. It is nice to be able to integrate some of the pre-build WileyPLUS course modules into our Canvas course. Other publishers are good too and they sync with Canvas, but I find Wiley's Canvas modules easy to use and customize.
Customer support is fantastic!! Only if all other companies gave the same kind of support. Anytime I have had to contact support, my issue is typically resolved within 30 minutes. When contacting support, you will not talk to a robot either. There is always another person at the end of the line.
24-7 support is available by phone, chat, or email. They also hold annual events which I have been blessed to attend twice. The staff is excellent. They are knowledgeable and genuinely care about you and your students. There are online forums for instructors to collaborate, learn, and have fun. Instructors receive gift cards for their participation too!
IXL is a good program that allows teachers to focus on problems for specific standards. It allows teachers to assign work and monitor student progress. What I like about USATestprep is that you can assign and create assessments that automatically grades the student work where IXL is not able to do.
WileyPLUS is far better than one competing product I have used and noticeably better than a second competing product I have tested. I prefer not to name the other products. It is much easier to operate from an instructor perspective. Given the low level of questions it generates from students, I am certain it is easy for students to pick up and the level of Wiley support given to me and to students is great.
Decreased, significantly, my grading time. No more manual grading of work. It is more of a review that allows me to target specific areas and specific students.
Students now have resources to help them learn the content when they are away from class.
Students get immediate feedback (depending on instructor settings) on problem areas and the ability to learn from their mistakes without having to wait for the instructor.