WileyPLUS, well worth the investment
February 12, 2021

WileyPLUS, well worth the investment

Sean Hickey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WileyPLUS

WileyPLUS is being used in the Department of Chemistry for our Organic Chemistry courses. WileyPLUS helps us engage our students and prepare them for high-stakes testing.
  • WileyPLUS is a great engagement tool for our students.
  • WileyPLUS helps students practice questions that are very similar to exam questions.
  • WileyPLUS helps students develop the skills necessary to succeed in Organic Chemistry.
  • WileyPLUS's interface is a little dated but their new platform which is coming in Fall 2021 is a modern and sleek interface.
  • It will take you a semester or two to figure out what works best for your students but that is true of any online homework program.
  • WileyPLUS can be daunting to start, but their support is great and helps you get through the starting pains.
  • Student achievement has increased since using WileyPLUS.
  • TA and faculty time spent on grading can now be repurposed to other activities in the classroom.
  • Student satisfaction in the course has improved.
I have found WileyPLUS much more user-friendly than competing products such as OWL or Mastering.

Do you think WileyPLUS delivers good value for the price?


Are you happy with WileyPLUS's feature set?


Did WileyPLUS live up to sales and marketing promises?


Did implementation of WileyPLUS go as expected?


Would you buy WileyPLUS again?


Microsoft 365 (formerly Office 365), Zoom, Adobe Acrobat DC
WileyPLUS is great at providing multiple ways to assess students, pre-lecture, post-lecture, multi-chapter. The flexibility is amazing.

Using WileyPLUS

2 - Other instructors.
We utilize Wiley's support services.
  • Education.
  • Homework.
  • Preparation.
  • Testing.
  • Practice.
  • Higher-stakes testing.
It is a certainty that we will continue to use this product.

Evaluating WileyPLUS and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
It works to improve student performance.

WileyPLUS Support

They provide multiple levels of support, including 24/7 chat support.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No, they don't offer that...everyone gets the same FREE support.
Yes - Yes, and it was resolved quickly.
I saw a question with a mistake and it was very quickly fixed.

Using WileyPLUS

It is so easy to pick up and students have no issues learning to use it.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Setting up courses.
  • Making assignments.
Yes - The mobile interface on New WileyPLUS is great.