UseResponse vs. Zoho Desk
UseResponse vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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UseResponse | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
UseResponse | Zoho Desk | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
UseResponse | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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UseResponse | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
UseResponse | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
UseResponse | Zoho Desk | |
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Likelihood to Recommend | UseResponse No answers on this topic | Zoho |
Pros | UseResponse No answers on this topic | Zoho |
Cons | UseResponse No answers on this topic | Zoho |
Usability | UseResponse No answers on this topic | Zoho |
Support Rating | UseResponse No answers on this topic | Zoho |
Alternatives Considered | UseResponse No answers on this topic | Zoho |
Return on Investment | UseResponse No answers on this topic | Zoho |
ScreenShots | UseResponse Screenshots | Zoho Desk Screenshots |