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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Userlytics

    Score5.9 out of 10
    N/AUserlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.

    $3,450

    per year

    Pricing
    Userlytics
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Userlytics
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Userlytics
    Considered Both Products
    Userlytics
    Chose Userlytics
    Userlytics can be a good alternate in terms of price point and has a better integration of apps like invision which helps.
    Mobile recording needs to be improved. Nowadays, competitors are way better in terms of functionality comparision.
    Incentivized
    Chose Userlytics
    I have not seen anything close to Userlytics to compare.
    Incentivized
    Chose Userlytics
    We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Userlytics
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    Enterprises
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Userlytics
    Likelihood to Recommend
    7.6
    (4 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    Availability
    4.0
    (1 ratings)
    Performance
    5.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    Configurability
    2.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    Vendor post-sale
    2.0
    (1 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    User Testimonials
    Userlytics
    Likelihood to Recommend
    Userlytics
    Userlytics would be appropriate to use if you were investigating UX on your website, or wanted to identify any pain points which could be causing lower conversion rates. Not only will it be a way to gain direct user feedback, but it enhances your visual ability to see how a user progresses through your website. It is well suited if you have less time to conduct moderated user research at a facility or a client doesn't quite have the budget for that. It may be less appropriate if a client wants a bigger project with larger budgets and more time. In this case, moderated, face-to-face research may be more appropriate.
    Incentivized
    Read full review
    Pros
    Userlytics
    • Excellent customer service
    • Fast response rate
    • Implementing new features
    Incentivized
    Read full review
    Cons
    Userlytics
    • User interface
    • Mobile support
    • Consolidation of Results
    Read full review
    Usability
    Userlytics
    I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
    Incentivized
    Read full review
    Support Rating
    Userlytics
    They give their best and also reply to queries immediately
    Read full review
    In-Person Training
    Userlytics
    Well trained Professionls
    Read full review
    Online Training
    Userlytics
    Decent but not comprehensive
    Read full review
    Implementation Rating
    Userlytics
    Even though it takes time to set up. The work is diligent and out of the quality is great
    Read full review
    Alternatives Considered
    Userlytics
    We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
    Incentivized
    Read full review
    Scalability
    Userlytics
    Delay to get output
    Read full review
    Return on Investment
    Userlytics
    • Definitely positive, I would say about 30%.
    Incentivized
    Read full review
    ScreenShots

    Userlytics Screenshots

    Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions