USU Knowledge Management vs. Zoho Desk
USU Knowledge Management vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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USU Knowledge Management | N/A | USU Knowledge Management is a knowledge base for contact centers. The vendor says they can help customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. The vendor says that, today, dealing with the sheer volume of… | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
USU Knowledge Management | Zoho Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Required | Required | ||||||||||||||
Additional Details | Contact us for a quote | — | ||||||||||||||
More Pricing Information |
USU Knowledge Management | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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USU Knowledge Management | Zoho Desk | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
USU Knowledge Management | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
USU Knowledge Management | Zoho Desk | |
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Likelihood to Recommend | USU Software AG No answers on this topic | Zoho |
Pros | USU Software AG No answers on this topic | Zoho |
Cons | USU Software AG No answers on this topic | Zoho |
Usability | USU Software AG No answers on this topic | Zoho |
Support Rating | USU Software AG No answers on this topic | Zoho |
Alternatives Considered | USU Software AG No answers on this topic | Zoho |
Return on Investment | USU Software AG No answers on this topic | Zoho |
ScreenShots | USU Knowledge Management Screenshots | Zoho Desk Screenshots |