Loopio vs. Vanta

I use Loopio specifically for RFP's mostly. I think it is a great and adequate tool for this and much of what I think that needs to improve are not large needle movers for me since the software as a whole is fantastic. It is very easy to upload an RFP into Loopio and begin answering those questions or pulling from previously answered questions. I also will use Loopio for large client proposals and I often use the "search functionality within Loopio to see if I can find answers to clients questions. I like that I can also pull images from Loopio as well and often use those visualizations in my proposals.

Incentivized

Vanta seems excellent for startups, but I expect that they would be even more useful at bigger companies. I think it really helps people that haven't done SOC2 before. I also think it would help in monitoring compliance across teams with many users. If the budget is extremely tight, I think it would be possible to save money by not using it.

Incentivized

• Ease of use - a few minutes' tutorial is enough for a newcomer to start using the tool.
• Handy options - i.e. support in searching for the right answer
• Often meaningful & useful releases

• Integrations with source control and infrastructure providers.
• Guidance around what makes a company's policy secure.
• Portals that supply our auditors with everything they need to write their reports.

Incentivized

• Having the ability to directly connect responses in multiple languages.
• Ability to set up more people in the review cycle (we typically have a responder, and at least 2 reviewers).

Incentivized

• Alerts and employee onboarding and offboarding were not entirely complete when we started using the product.
• It would be nice if we could assign policies to specific people in the Vanta app.
• Sometimes, refreshing the tests when you make the changes to pass takes a little more time than desired.

Incentivized

Great to maintain for our SOC2 compliance and further compliance evolutions

Incentivized

Usability is good but falls short of excellent. The interface is clean and well organized. They clearly spent some time working on the UI and took some feedback from focus groups to help keep it tidy. On a few occasions, we have experienced a little bit of lag while updating the question database. I'd like to see just a little faster response time on a consistent basis.

Incentivized

In my experience, the sheer volume of tasks and to do items is a bit inundating.

Always available

Incentivized

Fast although the agent may take some time to reping on checks

Incentivized

They're very supportive and reply in a timely manner. Whenever I contacted the support I received a helpful reply that actually solved my issue. Quite often when my team suggested an improvement that would simplify and speed up our work it happened not long after which is perfect for us.

Direct support and replies in a timely manner to tickets submitted

Incentivized

Pretty straight forward

Incentivized

Straight Forward

Incentivized

Pretty seemless and did it almost entirely myself

Incentivized

• User friendly--very simple
• Reviews of libraries can be assigned
• Non-named user licenses can be used by various people
• Close Loop--changes can be added to library with just a few clicks
• View text in library and can copy content
• Reporting on reviews and usage and projects
• Help center and assigned representative
• Library duplicates functionality

Incentivized

Osano and Vanta both meet our requirements at a comparable rate. When comparing quality of ongoing product support, we felt that Vanta is the preferred option. For feature updates and roadmaps, we preferred the direction of Osano over Vanta.

Incentivized

Works as intended

Incentivized

• It has helped us keep data up to date and therefore provide better answers.
• The amount of time it takes us to compile RFPs has decreased tremendously giving everyone more time to focus on their main roles.

Incentivized

• In my experience, they aren't really helpful after all. They ended causing more problems when documents went missing on our trust page. They caused us some embarrassment when we referred people to a mostly empty page.
• They are now attempting to, in my opinion, force us to renew service.