vcita vs. Wellnessta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
vcita
Score 9.0 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$35
per month
Wellnessta
Score 0.0 out of 10
N/A
Wellnessta is a cloud salon and spa management platform that unifies day-to-day operations and growth activities. It’s built for India’s beauty and wellness businesses—from single boutiques to franchise chains with hundreds of outlets—so owners can fill calendars, speed up checkout, and keep back-office work on autopilot. What it does Scheduling & bookings: A real-time calendar merges marketplace, website and social “Book Now” buttons, phone calls,…
$12
per month Per Outlet
Pricing
vcitaWellnessta
Editions & Modules
Essentials
$35
per month
Business
$65
per month
Platinum
$110
per month
Starter
$0
per month Per Outlet
Growth
$12
per month Per Outlet
Pro
$20
per month Per Outlet
Offerings
Pricing Offerings
vcitaWellnessta
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Unit of billing: Priced per outlet, per month in INR; 18% GST extra. Annual billing gets a 15% discount. No lock-in: Month-to-month contracts. You can upgrade/downgrade anytime; changes are pro-rated. Outlets can be paused seasonally. Marketplace commission: Charged only on bookings generated by the Wellnessta consumer marketplace. Salons using their own website, phone, social, or walk-in bookings are 0% commission. Current standard rates are Starter 25%, Growth 20%, Pro 15%; Enterprise is volume-negotiated. What’s included: Secure cloud hosting, product updates, web console, and iOS/Android Business Partner apps. Starter includes a one-time remote onboarding; Growth/Pro include unlimited training and 24×7 chat/phone support; Enterprise adds a dedicated Success Manager. Messaging costs: Automated SMS/email reminders are included under fair-use; heavy senders can buy low-cost top-ups (SMS/WhatsApp). Payments: Paynessta™ digital checkout is included; gateway/issuer fees (e.g., UPI/cards) are charged by the payment provider plus marked up management fee by Wellnessta. Volume & enterprise deals: Discounted licence tiers and bundled messaging credits are available for 20+ outlets or group contracts. Transparency: No setup fees for standard deployments. Prices and commission tiers are published; any changes are communicated in-app before they take effect.
More Pricing Information
Community Pulse
vcitaWellnessta
Features
vcitaWellnessta
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
vcita
8.8
5 Ratings
12% above category average
Wellnessta
-
Ratings
Customer data management / contact management9.55 Ratings00 Ratings
Workflow management8.04 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
vcita
7.0
3 Ratings
10% below category average
Wellnessta
-
Ratings
Email marketing7.03 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
vcita
8.0
5 Ratings
4% above category average
Wellnessta
-
Ratings
Billing and invoicing management9.05 Ratings00 Ratings
Reporting7.03 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
vcita
6.8
7 Ratings
12% below category average
Wellnessta
-
Ratings
Custom fields6.67 Ratings00 Ratings
API for custom integration7.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
vcita
8.6
7 Ratings
13% above category average
Wellnessta
-
Ratings
Mobile access8.67 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
vcita
9.7
6 Ratings
14% above category average
Wellnessta
-
Ratings
Role-based user permissions9.76 Ratings00 Ratings
Best Alternatives
vcitaWellnessta
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
vcita
vcita
Score 9.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
LeanData
LeanData
Score 8.8 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
vcitaWellnessta
Likelihood to Recommend
9.7
(10 ratings)
-
(0 ratings)
Usability
9.5
(4 ratings)
-
(0 ratings)
Support Rating
8.5
(4 ratings)
-
(0 ratings)
User Testimonials
vcitaWellnessta
Likelihood to Recommend
WiseStamp
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Wellnessta Private Limited
No answers on this topic
Pros
WiseStamp
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
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Wellnessta Private Limited
No answers on this topic
Cons
WiseStamp
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Wellnessta Private Limited
No answers on this topic
Usability
WiseStamp
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
Read full review
Wellnessta Private Limited
No answers on this topic
Support Rating
WiseStamp
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Wellnessta Private Limited
No answers on this topic
Alternatives Considered
WiseStamp
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Wellnessta Private Limited
No answers on this topic
Return on Investment
WiseStamp
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
Wellnessta Private Limited
No answers on this topic
ScreenShots

vcita Screenshots

Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses

Wellnessta Screenshots

Screenshot of “Unified Dashboard”
Snapshot of today’s bookings, revenue, staff KPIs, and one-tap shortcuts to every module.Screenshot of “Real-Time Calendar”
Color-coded slots show live availability from marketplace, web, social, phone, and walk-ins.Screenshot of “Quick-Launch Hub”
Tile menu lets staff jump straight to payments, inventory, coupons, reports, and more.Screenshot of “Deal & Membership Builder”
Create time-bound coupons, e-gift cards, or membership plans and publish them in seconds.Screenshot of “Reputation Manager”
View and reply to verified guest reviews in-app to strengthen trust and rankings.Screenshot of “Advanced Analytics”
Live revenue, GST Invoce, and utilisation reports exportable to Excel or PDF for deep insights.