vcita vs. Zen Electrical

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
vcita
Score 9.0 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$35
per month
Zen Electrical
Score 0.0 out of 10
N/A
ZenElectrical is an electrical contractor software designed to streamline and enhance job management for electrical businesses. Its features include invoicing, call booking, maintenance agreement management, payments, mobile app access, QuickBooks integration, reporting, feature scheduling, and CRM capabilities. ZenElectrical helps businesses to achieve accurate job costing tracking, improved internal communication, and enhanced customer satisfaction. The software provides tools for time and…
$49
Pricing
vcitaZen Electrical
Editions & Modules
Essentials
$35
per month
Business
$65
per month
Platinum
$110
per month
No answers on this topic
Offerings
Pricing Offerings
vcitaZen Electrical
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
vcitaZen Electrical
Features
vcitaZen Electrical
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
vcita
8.8
5 Ratings
12% above category average
Zen Electrical
-
Ratings
Customer data management / contact management9.55 Ratings00 Ratings
Workflow management8.04 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
vcita
7.0
3 Ratings
10% below category average
Zen Electrical
-
Ratings
Email marketing7.03 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
vcita
8.0
5 Ratings
4% above category average
Zen Electrical
-
Ratings
Billing and invoicing management9.05 Ratings00 Ratings
Reporting7.03 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
vcita
6.8
7 Ratings
12% below category average
Zen Electrical
-
Ratings
Custom fields6.67 Ratings00 Ratings
API for custom integration7.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
vcita
8.6
7 Ratings
12% above category average
Zen Electrical
-
Ratings
Mobile access8.67 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
vcita
9.7
6 Ratings
14% above category average
Zen Electrical
-
Ratings
Role-based user permissions9.76 Ratings00 Ratings
Best Alternatives
vcitaZen Electrical
Small Businesses
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Salesmate
Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
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Creatio
Score 9.0 out of 10
Enterprises
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Creatio
Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
vcitaZen Electrical
Likelihood to Recommend
9.7
(10 ratings)
-
(0 ratings)
Usability
9.5
(4 ratings)
-
(0 ratings)
Support Rating
8.5
(4 ratings)
-
(0 ratings)
User Testimonials
vcitaZen Electrical
Likelihood to Recommend
WiseStamp
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Zen Trades
No answers on this topic
Pros
WiseStamp
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
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Zen Trades
No answers on this topic
Cons
WiseStamp
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
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Zen Trades
No answers on this topic
Usability
WiseStamp
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Zen Trades
No answers on this topic
Support Rating
WiseStamp
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Zen Trades
No answers on this topic
Alternatives Considered
WiseStamp
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Zen Trades
No answers on this topic
Return on Investment
WiseStamp
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
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Zen Trades
No answers on this topic
ScreenShots

vcita Screenshots

Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses

Zen Electrical Screenshots

Screenshot of Zen Electrical's time tracking and materials costing.Screenshot of the Quick Quotes feature, with comprehensive material costScreenshot of the interface for dispatching and tracking technicians.