VIPRE (formerly known as ThreatTrack Security) is an antivirus solution, now part of J2 Global's portfolio of cloud offerings and applications since the February 2018 acquisition.
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Carbon Black Endpoint
Score 8.8 out of 10
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The VMware Carbon Black Endpoint solution (formerly Cb Defense) is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems. Endpoint Standard captures and stores endpoint activity, enabling a comprehensive view of any suspicious activity on endpoints, including visibility into the entire attack chain, so users can understand the…
CB Defense offered a more comprehensive way to manage and protect all our endpoints irrespective of their presence on/off our LANs. It also gives our administrators dynamic visibility into the activity/processes running on our endpoints. The other solutions would require either …
Robust protection with a small footprint. Catches all malware and viruses, while respecting the exclusions put in place by our organization. Pricing was very aggressive compared to other products. Great management application, where you can manage the installations and even update third-party apps on those machines from that portal. Great product for a great price.
Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
The Live Response, again goes hand in hand with the quarantine feature.
By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
When using older versions of Outlook I have seen the plugin cause sluggish behavior and hangs, in 2007 and 2010 versions specifically.
For some business applications, there are .dll's and libraries and application .exe's that can be misidentified as virus or trojans. While it is fairly easy to whitelist these once discovered, new implementors should be aware that they will need to carefully look through their initial virus scan reports to find and whitelist these items.
Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
VIPRE is very easy to use and administer. You have a lot of functionality from the server on what you can do with the clients. It has proved useful when I can't access a client any other way. I can reboot the computer from the server and then usually get back into that machine.
The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
VIPRE support is usually pretty quick. Sometimes you have to get a lot of information to send back so they can see the issue. This has not been too bad and I understand why it's needed. VIPRE also has a free rescue tool that is very useful and easy to use. There have been others but VIPRE seems to keep theirs updated. It's my go-to even outside of work.
First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
We got a chance to buy AVG Business edition and we tried to install that throughout our organization and most specifically to our important systems but it was not compatible with a majority of them and we found AVG as high-demand software with a mediocre speed of action and more pricing. So in comparison to AVG, VIPRE is good in all aspects.
Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
