Microsoft Visio vs. Visual Assistance
Microsoft Visio vs. Visual Assistance
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Microsoft Visio | N/A | Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional). | $5 per month per user | |
Visual Assistance | Small Businesses (1-50 employees) | Visual Assistance is a software solution that accelerates issue resolution by allowing support agents to virtually assess equipment status and configurations, guiding clients through interactive troubleshooting steps. The personalized recommendations and collaborative problem-solving approach aims to enhance customer understanding and confidence. Beyond reducing the need for onsite visits, Visual Assistance streamlines the troubleshooting experience, and its emphasis on visual collaboration… | $50 per month 5 users, 100 SMS |
| Microsoft Visio | Visual Assistance | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Microsoft Visio | Visual Assistance |
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| Microsoft Visio | Visual Assistance | |
|---|---|---|
| Small Businesses | OmniGraffle Score 9.5 out of 10 | Lucid Visual Collaboration Suite Score 8.8 out of 10 |
| Medium-sized Companies | OmniGraffle Score 9.5 out of 10 | Lucid Visual Collaboration Suite Score 8.8 out of 10 |
| Enterprises | OmniGraffle Score 9.5 out of 10 | Miro Score 9.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Microsoft Visio | Visual Assistance | |
|---|---|---|
| Likelihood to Recommend | 8.5 (71 ratings) | - (0 ratings) |
| Likelihood to Renew | 10.0 (2 ratings) | - (0 ratings) |
| Usability | 8.0 (6 ratings) | - (0 ratings) |
| Support Rating | 7.3 (14 ratings) | - (0 ratings) |
| Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
| Microsoft Visio | Visual Assistance | |
|---|---|---|
| Likelihood to Recommend | Microsoft
| OptimaTech Limited No answers on this topic |
| Pros | Microsoft
| OptimaTech Limited No answers on this topic |
| Cons | Microsoft
| OptimaTech Limited No answers on this topic |
| Likelihood to Renew | Microsoft
| OptimaTech Limited No answers on this topic |
| Usability | Microsoft
| OptimaTech Limited No answers on this topic |
| Support Rating | Microsoft
| OptimaTech Limited No answers on this topic |
| Alternatives Considered | Microsoft
| OptimaTech Limited No answers on this topic |
| Return on Investment | Microsoft
| OptimaTech Limited No answers on this topic |
| ScreenShots | Visual Assistance Screenshots |




