A great process mapping toolset.
Updated November 08, 2019

A great process mapping toolset.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Visio

Currently being used by specific individuals and teams based on their responsibilities but generally by those required to design high-level diagrams and schematics for projects. As a product it significantly simplifies the process in creating professional diagrams/process flows and architectural flows for upcoming and current projects.
  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
  • For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.
  • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
  • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
Not personally used but seen it in action. Whilst very capable, Lucidchart doesn't make sense for us given our enterprise licensing agreement for using Microsoft products. Also, given that Visio performs so well, there is no need to explore alternatives.
The product has improved over the years and certainly since Microsoft acquired it and personalised it into a branded product.

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Microsoft Visio is very good for process flow diagrams, high-level architectural VC/Telephony diagrams, and building/room floor plans. It is less appropriate for detailed project plans (use MS Project for that instead).