TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vistaprint

    Score7.8 out of 10
    N/AVistaprint, a Cimpress company, helps small business owners create expertly designed, up-to-date custom direct mail marketing items, such as photos, business cards, labels & stickers, and related promotional products.

    $17

    per month billed yearly

    WorkWave Service

    Score9 out of 10
    N/AWorkWave, an IFS company, offers field service management for smaller entities (WorkWave Service) and for enterprise field service companies (ServMan). The services can include marketing (WorkWave Marketing) and WorkWave Payments payment processing system.N/A
    Pricing
    VistaprintWorkWave Service
    Editions & Modules
    Free
    $0
    Light
    $17
    per month billed yearly
    Light
    $24
    per month
    Core
    $36
    per month
    Business
    $36
    per month billed yearly
    Core
    $39
    per month billed yearly
    Business
    $43
    per month
    Business Elite
    $159
    per month billed yearly
    Business Elite
    $172
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    VistaprintWorkWave Service
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    VistaprintWorkWave Service
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    PFL Direct Mail Platform
    Score9 out of 10
    No answers on this topic
    Enterprises
    PFL Direct Mail Platform
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VistaprintWorkWave Service
    Likelihood to Recommend
    7.1
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    VistaprintWorkWave Service
    Likelihood to Recommend
    Cimpress
    Well suited: Business Cards Address Stamps Vehicle Magnets Brochures Pretty much any of your basic collateral the doesn't require a lot of finish work Less appropriate Jobs where you really should look at a hard proof before approving
    Incentivized
    Read full review
    WorkWave
    WorkWave Service is great for a company that can integrate it with their software for credit card processing. I feel that it can work for companies of any size. However, finding individual transactions is time-consuming. If you are a company that will need to search for transactions, it is not as easy as putting in search criteria. You have to select a date range then search through all transactions for that range, you can sort, but it can still take some time. WorkWave Service handles our workload very well and we have minimal issues with the product and the customer service.
    Incentivized
    Read full review
    Pros
    Cimpress
    • Collaborative creativity.
    • Ease of use.
    • Amazing quality.
    Incentivized
    Read full review
    WorkWave
    • Sends timely reporting
    • Responsive troubleshooting team
    • Uses feedback to improve product
    Incentivized
    Read full review
    Cons
    Cimpress
    • Would be nice if the sizes of the materials were standard sizing.
    Incentivized
    Read full review
    WorkWave
    • Not easy or fast to locate individual transactions in the portal
    • Too many steps to view customer details
    • More user-friendly report generation in portal would be great
    Incentivized
    Read full review
    Alternatives Considered
    Cimpress
    Adobe Spark is limited to templates and customizable features and shutter stock has a lot of images and assets but never what I need. I like being able to use what I have and Vistaprint will tell me what will work and what won’t work in case of resolving issues or not and the others aren’t as easy to use as well.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Return on Investment
    Cimpress
    • Positive Impact: I don't need a lot of materials for my business. But when I do need them, it's nice to be able to choose from a good selection. And the product is pretty good.
    Incentivized
    Read full review
    WorkWave
    • They have allowed us to continue accepting online and over the phone payments with no issues
    • We cannot refund transactions over 45 days which has increased the amount of checks we have to cut for refunds
    • ROI is acceptable
    Incentivized
    Read full review
    ScreenShots