TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vuforia Chalk

    Score9 out of 10
    N/AScale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A

    Zoho Lens

    Score9 out of 10
    N/AZoho Lens is a remote assistance solution using augmented reality.

    $13

    per month

    Pricing
    Vuforia ChalkZoho Lens
    Editions & Modules
    No answers on this topic
    Standard
    $13.00
    1 technician monthly / billed annually
    Professional
    $17.00
    1 technician monthly / billed annually
    Offerings
    Pricing Offerings
    Vuforia ChalkZoho Lens
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Vuforia ChalkZoho Lens
    Project Management
    Comparison of Project Management features of Vuforia Chalk and Zoho Lens
    Feature
    Vuforia Chalk
    10.0
    1 Ratings
    26% above category average
    Zoho Lens
    -
    Ratings
    Mobile Access10.01 Ratings00 Ratings
    Visual planning tools10.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of Vuforia Chalk and Zoho Lens
    Feature
    Vuforia Chalk
    8.7
    1 Ratings
    9% above category average
    Zoho Lens
    -
    Ratings
    Chat10.01 Ratings00 Ratings
    Notifications8.01 Ratings00 Ratings
    Internal knowledgebase8.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Vuforia Chalk and Zoho Lens
    Feature
    Vuforia Chalk
    9.0
    1 Ratings
    12% above category average
    Zoho Lens
    -
    Ratings
    Access control9.01 Ratings00 Ratings
    Best Alternatives
    Vuforia ChalkZoho Lens
    Small Businesses
    Flock
    Score9.5 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Vuforia ChalkZoho Lens
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Vuforia ChalkZoho Lens
    Likelihood to Recommend
    PTC
    Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
    Incentivized
    Read full review
    Zoho
    It's an excellent tool to stay in touch remotely across different teams and collaborate. There are a variety of issues that our technicians can encounter in the field so Zoho Lens enables us to simulate any parts needed in order to service the machines and helps us identify hardware issues more quickly.
    Incentivized
    Read full review
    Pros
    PTC
    • Remote support for technical issues in the factory environment.
    • Remote support for Factory Acceptance Tests, when traveling is not possible.
    • Remote support for issues in the industry, when traveling is not possible.
    Incentivized
    Read full review
    Zoho
    • easy to use/manage
    • greta communication tool
    • detail oriented
    • customizable
    Incentivized
    Read full review
    Cons
    PTC
    • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
    • No subscription version limited to 3 minutes calls.
    Incentivized
    Read full review
    Zoho
    • sometimes laggy
    • affordability
    Incentivized
    Read full review
    Alternatives Considered
    PTC
    No answers on this topic
    Zoho
    Our company loves Zoho products and we greatly benefit from using the Zoho CRM/One platforms. They help keep all our internal teams well organized and aligned on our goals!
    Incentivized
    Read full review
    Return on Investment
    PTC
    • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
    • Customers like the possibility of engaging in Augmented Reality Solutions.
    • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
    Incentivized
    Read full review
    Zoho
    • only positive impact is making remote collaboration easier!
    Incentivized
    Read full review
    ScreenShots

    Vuforia Chalk Screenshots

    Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.