WhoisXML API IP Geolocation API vs. Xurrent

On our end, we've mostly used IP Geolocation API for cybersecurity purposes. A particular scenario that comes to mind is when suspicious IP addresses make it to our site from locations we wouldn't expect. In this context, the API integrated into our existing infosec solutions helps us spot those IP addresses so we can decide how to sort them. Also, say that one of our employees receive a phishing email or one that contains a possible malware file. We can use IP Geolocation API to enrich what we know about a sender and add the related IP address to our blocklist if necessary.

Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Aside from identifying the physical location of an IP address owner, the API also provides users with its Internet service provider and connection type. That is handy information if website owners wish to customize their site loading to match the connection speed of the majority of their visitors.
• It doesn’t matter whether website visitors use an IPv4 or IPv6 address in that the API works for both spaces. The records in the API’s database are also updated weekly, so users always get the latest results.

• Real time alerts on critical events
• Incidents management
• Tasks delegations and personalised communications

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Like most, if not all, IP geolocation services, it does not provide very accurate information down to the street level address. But since we do most of our business transactions online, that doesn’t pose much of a problem for us.

• Escalation option is limited, only straightforward top down even after re-assigning
• Override interface is confusing
• Lack of mobile app alerts and notifications

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We had a few questions regarding API set up when we started using IP Geolocation API so we reached out to the support team and they promptly helped us out. We have not experienced any glitch with the product and the data sent to us has always been reliable so far.

Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Early detection of malicious IP addresses that could result in a data breach.
• Faster investigation of malicious IP addresses.

• Decreased incidents by 40%
• Decrease in incident resolution and escalation time by 50%
• Increase in CSAT score by 40%

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info